- Report: #1385578
Complaint Review: Parisian Glow - Internet
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Author Not Confirmed
Why?
Parisian Glow
Internet, USA
Phone:
18552083259
Web:
http://parisianglow.com/
Categories:
Business Rating:
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Parisian Glow Unauthorized charges to my card Colorado Internet
I was offered a "free trial" of Parisian glow skin cream and eye serum. Thinking I was signing up for a sample I ordered the products and paid roughly $10.00. Immediately after ordering the trial I looked online for reviews. I saw that many people were saying they were charged for things they never ordered. I sent the company an email to please cancel my order. I received no reply so I emailed again a few days later stating that I didn't authorize any additional charges to my account and should I receive any charges I will treat them as fraud. I received the products in the mail even though I had cancelled the order(or tried to anyway). I thought that would be the end of it except a month later I received more products that I didn't order and when I looked at my bank account I had been charged $500 for 4 bottles of skin products that I never actually ordered. When I called the company I spoke with about 5 different representatives and each and every one of them were completely rude, some of them even yelled at me. One in particular named Eric even said "you did this to yourself, you signed up for this". No actually I signed up for what I thought was a sample which is something a lot of legitimate companies do but this one happens to be a scam. When I tried to disconnect with Eric because he was yelling at me he proceeded to call me back multiple times. I finally picked up and said he was harassing me to which he replied "why did you answer my call then?" This company is a literal nightmare. I've had to cancel my credit card to make sure there are no additional charges. On the day I called to cancel they went ahead and charged me an additional $100.00 for no reason. I'm working with my bank to try to dispute the charges. Since I have proof that I sent the company emails asking to cancel the order and stating that I didn't authorize any further charges I might be able to get my money back.
