Cory
San Antonio,#2Consumer Comment
Fri, April 23, 2004
I'm sorry to hear about the birthday gift. There is no reason for rude employees. I visited Onlyscooter's websit and almost all of your points are addressed in their policies on shipping and return. They may have told you something else on the phone and that is their fault but every complaint you have (except rude) is all spelled out for you on their site. They will attempt to and try to, not guarantee or promise at least that is what it says ,in writing. I had a Fed Ex overnite take 5 days. Site says it takes 4 shipping days to get to VA from TX by UPS and if that falls on a weekend it can go out on a Wed. and not get there until the following Wed., 7 human days. Don't know if you saw that info or not. Have had several kids seriously hurt on those things here in town ,it might have been for the best. Good Luck.