- Report: #304420
Complaint Review: Passport To Fun - Des Plaines Illinois
-
Author Confirmed
Why?
Passport To Fun
P.O. Box 5152 Des Plaines, 60017 Illinois, U.S.A.
Phone:
888-801-2580
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Passport To Fun Passport to Fun made unauthorized and fraudulent charges to my debit card Des Plaines Illinois
Passport to Fun made unathorized and fraudulent charges to my debit account. They charged my account $14.96 per month for six months before I realized what was happening. I filed a claim with my bank, who stated they could only credit me with $29.90, or 60 days' worth of charges. I am still fighting this with my bank.
When I called Passport to Fun, I was told that my membership was authorized when I used Travelocity.com to book a trip. I was told I clicked on a banner during this transaction, authorizining the membership and charges. I was also told that I received an email confirmation of this on 7/24/07. I informed them that I never agreed to this membership, I did not authorize the charges, and I did not receive a confirmation email. I requested to cancel the membership and refund my money immediately. I spoke to a supervisor named Gloria, ID# 4789, who cancelled the membership and said they would make a full refund in 5-7 business days. We shall see.
Mjh4379
Milton, Massachusetts
U.S.A.
When I called Passport to Fun, I was told that my membership was authorized when I used Travelocity.com to book a trip. I was told I clicked on a banner during this transaction, authorizining the membership and charges. I was also told that I received an email confirmation of this on 7/24/07. I informed them that I never agreed to this membership, I did not authorize the charges, and I did not receive a confirmation email. I requested to cancel the membership and refund my money immediately. I spoke to a supervisor named Gloria, ID# 4789, who cancelled the membership and said they would make a full refund in 5-7 business days. We shall see.
Mjh4379
Milton, Massachusetts
U.S.A.
