- Report: #1002675
Complaint Review: Paypower - Metabank of Pleasantville CA - Pleasantville California
Reported By:
Arlene sand -
Cedar Rapis, Iowa, U.S.A.
Submitted:
Updated:
-
Author Confirmed
Why?
Paypower - Metabank of Pleasantville CA
Pleasantville, California, United States of America
Phone:
8886339432
Web:
paypower.com
Categories:
Business Rating:
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Paypower - Metabank of Pleasantville CA refuses to refund money after they cancelled my card Pleasantville , California
I received three "gift cards" at Christmas. It did not say anything about the fees, etc.on the packaging the card came in and the purchaser had already paid $3.50 activation fee. When I opened them, I found that I had already been charged half the amount of the cards in service fees. Charges were reversed after many phone cards.
The real problem arose when I was told that I could not register the third card until I canceled one of the cards. I told them which card to cancel. The next day, I couldn't get into my account.
After several calls again, I was told that all the cards had been cancelled and that the card that I had remaining could not be reinstated. They refused to send me a check for the balance of the cancelled card, but said I could buy another card and then transfer the dollars from the cancelled card to the new card(for a fee, of course).
Iowa has laws against useary Does this mistreatment not count?
The real problem arose when I was told that I could not register the third card until I canceled one of the cards. I told them which card to cancel. The next day, I couldn't get into my account.
After several calls again, I was told that all the cards had been cancelled and that the card that I had remaining could not be reinstated. They refused to send me a check for the balance of the cancelled card, but said I could buy another card and then transfer the dollars from the cancelled card to the new card(for a fee, of course).
Iowa has laws against useary Does this mistreatment not count?
