Unaware
sunnyvale,#2Author of original report
Sat, November 12, 2011
Thank you for replying with an actual email address to direct my comments. It would have been nice to have an email address from the begining so I could express my frustration with your company and it's representatives. I have sent an email regarding my complaint and have not received a phone call that your company's representative(s) promissed.
I contacted your company on the 3rd of November; repeatedly I was promissed a follow-up call within 1 to 2 days. Later was corrected to 1-2 business days. My complaint was elevated to your second level which according to my conversation with Level Two Management was to be resolved immediately. Unfortunately I am still waiting for someone to call me.
Again I am hoping that no one else goes through the channels and hightened frustration that I have gone through.
Regards,
Unaware
PayPower
United States of America#3UPDATE Employee
Mon, November 07, 2011
We apologize for any inconvenience you have experienced with PayPower. Please email [email protected] so we can assist you.