Complaint Review: PBS Global - Melbourne Florida

Richard Hagan not only ripped off clients, he was so greedy that he failed to be honest about his income and only paid child support based on $37, 000 a year income.

Hagan has left his ex-wife struggle to make ends meet while he supported a 3rd wife and step son.

As a man he has failed to be a honest business man as well as a healthy father figure.

Mr. HAGAN you need to pray not only for yourself but all the others you have manipulated!!!

PBS has moved: 2415 South Babcock Street Suite E Melbourne, FL 32901 Phone: (321) 308-2036 Fax: (321) 308-2040 Federal prosecutors have charged PBS Global Inc. of Melbourne, Fla., and eight of its employees with multiple counts of fraud and blast faxing. Named in the indictment: PBS Global President Richard Hagan, 46, of Melbourne; Chief Financial Officer Brian Renneisen, 32, Media, Pa.; sales director John Persaud, Boca Raton; Vice President of Sales Cheri Persaud, 34, Boca Raton; and business analysts Shaun Anthony Smoker, 41; Andrew Wang, 34, Mount Laurel, N.J.; Marvin Randolph Hicks, 37, Canton, Ga.; and Brandon Cook, 35, Miami. According to the indictment, the defendants sent thousands of unsolicited faxes to small businesses throughout the nation, offering to find buyers for those businesses. The indictment said the faxes offered a 100 percent money-back guarantee that PBS Global would find qualified buyers, then later denying the claims for the refund. To deny the refund, the company provided clients with sham matches, the government contended. Federal prosecutors have set up a hotline for victims of an alleged junk fax scheme by PBS Global that defrauded business owners across the nation of millions of dollars. HOTLINE NUMBER: 316-269-6594 Federal prosecutors have set up a hotline for victims of an alleged junk fax scheme by PBS Global that defrauded business owners across the nation of millions of dollars. Victims should call the hotline to leave the following information: Name Address Telephone number A brief description of the victim's connection to the case and what kind of assistance the victim is seeking. For additional information: www.usdoj.gov/usao/ks/press.html www.pacer.psc.uscourts.gov myfloridalegal.com www.orlando.bbb.org

Brian, I am responding to your statements and advising of the true and correct information. 1) We were open about the sale of our business from the very beginning. It was never a secret. 2)I did not forget to mention as I had numerous conversations that the business had been sold with Debbie Kotula. It is also documented in letters. The Contract expired June 10, 2005 and the offer from PBS to re list was declined in June 2005. The business was sold in October 2005. 3)The arbitration process was not used as it has no means to enforce any decision. 4)I requested the check be cancelled and reissued because your attorney sent it to the wrong address. I had to wait for the mailman at the incorrect address. I did not request any name change of the check. Once again the fact that the business had been sold had been previously documented. If you had read the letters, you wouldn't have any reason to not be completely aware of the sale. 5)I sent the letter for documentation only. 6)Everything statement that I have made is true and correct and is documented as such. It is very apparent that you have not been involved with this long ordeal. Perhaps if you had been or if Mr. Hagan had ever had the courtesy to actually respond to any of the letters, it could have been settled in a different fashion. Yes you are correct, we have a business valuation. It is well overinflated by a person that represents his company as part of something it is not. Perhaps you are not aware that according to the State of California, he is not incorporated and no business license is on record. What value would it be worth? Not much according to CPA's, Bankers and business attorneys we consulted with. We sold the business as a result of pricing it accordingly, advertising in the Wall Sreet Journal and signage at the store. You company did not spend a year trying to satisfy us. Your company spent a year avoiding the guaranteed refund. As far as we got everything, we lost valuable time while waiting for your company to perform as we were serious sellers. Your company is not the victim as you claim. I have been contacted by dozens of people that have had the same experience that we had. Thank you. David Wilson Vice President

Mr. XXXXXX: It would appear that you have forgotten to disclose several important aspects of your business relationship with our company. 1) We were under a confidentiality provision, which prevented us from discussing your business matters on this site before now. And, although you chose not to abide by any confidentiality provisions, we take that matter very seriously in our industry, as business sales are often highly confidential. Our attorney advises that pursuant to the terms of our settlement agreement, we are now relieved of this responsibility. Thus, among other things, we can finally tell our side of the story. 2) It is significant that, during the entire time you spent complaining about our company, you apparently forgot to mention that last fall you had sold the business. In light of your claims, that would appear to be very important as that is how the individuals working on your business sale are compensated and the buyer may have come through our network, which is still in question. Your contract clearly stated that you were obligated to inform us if your business sold so we could stop working on your behalf. 3) Your agreement with our company had a provision for simple and binding arbitration to address any disagreements you may have had. You failed to follow that provision as well. 4) When we sent a refund check to resolve the disagreement on services performed, you called upon several third parties in an attempt to have us cancel that check (payable to your business) and asked that it be reissued directly to you. I am assuming that this was because you no longer owned the business. Since we did not even find out that you had sold your business until after we issued the check, and we certainly had no way of knowing if this would be considered an account receivable or some other asset which would be included in that sale, we certainly were not about to issue the check to anyone other than the company that hired us. 5) Our attorney sent you a letter outlining our position. For stating our position in a letter to you, you filed a Florida Bar grievance against our attorney. It appears that Florida Bar found your complaint to have no basis, and summarily dismissed it. 6) In addition to violating the clear terms of our agreement, you intentionally made false, inaccurate, defamatory and damaging statements about our company, which we do not take lightly. As you are well aware, we have reserved the right to proceed against you. The end result in this matter is that you ended up with a free business valuation, and a business that sold. Now I ask who is the victim in this case after we spent more than a year trying to satisfy your demands only to end up with you getting everything you contracted for and us taking a large loss. Brian, CFO PBS Global, Inc.

After months and months, 12 months to be exact, I finally received a 100% refund and a very nasty letter from their attorney.

After months and months, 12 months to be exact, I finally received a 100% refund and a very nasty letter from their attorney.

After months and months, 12 months to be exact, I finally received a 100% refund and a very nasty letter from their attorney.

After months and months, 12 months to be exact, I finally received a 100% refund and a very nasty letter from their attorney.