- Report: #97244
Complaint Review: Penimpressions - Nationwide
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Author Not Confirmed
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Penimpressions
8930 State Road 84 Suite 288 Davie, Florida 33324 Nationwide, U.S.A.
Phone:
866-764.5386
Web:
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Penimpressions ripoff thieves - will take your money and give you nothing. Davie Florida
I had initially placed an order on 4/21/2004 for customized pens, gift boxes and shipping fees to the total amount of $280 through the company Penimpressions. I was billed for this on Thursday, April 29, 2004.
By Monday, June 9, 2004, six week later, I still had not received a product and I called Penimpressions to cancel my order. I was informed to send an e-mail to verify. I was then told that refunds are processed on Wednesdays and that the Wednesday of the following week my fees would be refunded.
Upon checking my account on Thursday, June 17th, I noted that my fees were still not refunded. I called Penimpressions again and they told me that the refund would be processed that Friday (June 18th)
Tuesday of the following week (June 22), I again checked my account and found that my fees still had not been refunded. I called their customer service again and I was told without any pause or check for verification that the refund was processed today.
To this date: July 1, 2004, Penimpressions has still not refunded my fees.
Jason
las vegas, Nevada
U.S.A.
By Monday, June 9, 2004, six week later, I still had not received a product and I called Penimpressions to cancel my order. I was informed to send an e-mail to verify. I was then told that refunds are processed on Wednesdays and that the Wednesday of the following week my fees would be refunded.
Upon checking my account on Thursday, June 17th, I noted that my fees were still not refunded. I called Penimpressions again and they told me that the refund would be processed that Friday (June 18th)
Tuesday of the following week (June 22), I again checked my account and found that my fees still had not been refunded. I called their customer service again and I was told without any pause or check for verification that the refund was processed today.
To this date: July 1, 2004, Penimpressions has still not refunded my fees.
Jason
las vegas, Nevada
U.S.A.
