- Report: #792130
Complaint Review: persels and associates - columbia Maryland
Reported By:
chantale pierrepaul -
douglasville, Georgia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
persels and associates
p.o. box 6369 columbia, 21045 Maryland, United States of America
Phone:
1-866-939-7252
Web:
www.careonecredit.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
persels and associates credit careone I have been with creditcareone for almost two years.they have only settle one debt. I think they are over charge me with fees. I was suppose to pay $50 dollars monthly on that $420 they charged me m columbia, Maryland
I have been with persels and associates for almost 2years. I was charged with extra fees that I was not aware off. I am paying them 420 dollars every month to settle down with the credit card. so far they are only settle down with one credit card. please help me if you can thank you.
1 Updates & Rebuttals
Scoblentz
Columbia,Maryland,
United States of America
Response to concerns with Persels & Associates
#2UPDATE Employee
Tue, November 01, 2011
Hi Chantale,
Persels & Associates strives to provide transparency in all aspects of our debt settlement representation. Please be aware that, as a licensed provider of CareOne Debt Relief Services, CareOne does provide some administrative support, but Persels & Associates is your service provider for all debt settlement representation.
Providing superior client service is a priority for Persels & Associates and we hope that you will give us the opportunity to better explain our settlement process to you so that you can be assured that you are making real progress and achieving settlements with your creditors.
We have escalated your concerns and asked that you be contacted by your attorney to review your account, discuss your pending settlements and explain the fee structure. Please expect to receive a call soon so that you can be assured that you are receiving the service you expect.
Kindly,
Persels & Associates
