kissimmeeflpersonalministoragearesc
kissimmee,#2Author of original report
Wed, August 29, 2012
To whom it may concern,
The problem that I have with this company is due to the fact that they charged me $485 in which I should have only been charged $150 for 5 days of use at the rate of $29.99 for the one way useage.Norbert the manager lied and scammed me and charged me based on a roundtrip not the one way I payed for.
Norbert is very deceptive and once again I am prewarning anyone to use serious caution if they are thinking about using this company!
The one thing I failed to mention in my previous complaint which I think is important to mention now is me and my families lives were verbally threatened by norbert the manager which is totally unexceptable and he needs to be repromanded and fired from his position!
Striderq
Columbia,#3General Comment
Tue, August 28, 2012
One way rentals are set up with a specific time limit. If you keep the truck past the time set up then you are charged for the extra day(s). How many days were arranged for when you rented the truck???