- Report: #582117
Complaint Review: Peter Martin - Copiague, NY. 11795 Internet
Reported By:
James -
Salt Lake City, Utah, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Peter Martin
none found, P. O. Box 479, Copiague, NY. 11795, Internet, United States of America
Phone:
8662509294 & 8662509295
Web:
www.thefarmsupply.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Peter Martin The Farm Supply, T F S, (perhaps Larry Phillips), thefarmsupply.com I'm not sure yet exactly what has been done to me but I don't remember being kissed. Internet
On or about March 10, 2010 I got a call from a person who identified himself as "Peter Martin" as representing TFS. He stated that the company had offices in this and named three other cities. He seemed very knowledgeable in the farm chemical area so I gave him more credibility than I think he deserved. He indicated that the herbicide in which I was interested could be delivered in what seemed a reasonable time (3-5 days or so as I recall) so I made the mistake of giving him my credit card number. He did not "press"me for the number but i gave it to him without considering that he may not be credible.
Thus, after waiting a couple of days past the 3-5 working days I called the contact number and upon getting busy signals about 3 times on March 16 I phoned the number from the web page and the number I had been given by "Mr. Martin" and was only able to talk with the answering service which indicated that the message had been passed and that I would get a return call as soon as possible. It is approximately six hours later now and I am hardly sitting on the edge of my seat in expectation on any call or delivery.
I would I had checked the web site and seen other "RIP OFF" reports and there would have been one less written.
Thus, after waiting a couple of days past the 3-5 working days I called the contact number and upon getting busy signals about 3 times on March 16 I phoned the number from the web page and the number I had been given by "Mr. Martin" and was only able to talk with the answering service which indicated that the message had been passed and that I would get a return call as soon as possible. It is approximately six hours later now and I am hardly sitting on the edge of my seat in expectation on any call or delivery.
I would I had checked the web site and seen other "RIP OFF" reports and there would have been one less written.
2 Updates & Rebuttals
Tennessee Jesse
Mt Juliet,Tennessee,
United States of America
T F S (My report of positive experience with TFS and apology to Peter Martin)
#2Author of original report
Thu, March 18, 2010
I should have given Mr. Martin and TFS just one more day and the material which I had ordered would have arrived just as it did late on the afternoon of March 17, 2010. My previous concerns prompted by my failed attempts to contact the company over the period of two days did not take into account the fact not known by me that the company's facility which handled the shipping process and customer service functions were adversely affected by the severe storm that had hit the North East.
Upon my contact with Ashley of TFS customer service I was assured that my order was shipped as soon as it was possible under the circumstances of the severe weather and the damages caused thereby. I was further assured of the credibility of Mr. Martin and TFS when my order was delivered at the end of the 7 th day (including a week-end) after my order was placed. GREAT service for ground transportation even if weather was not a problem.
My sincere apology to Mr. Martin and TFS. I guess I'll consider myself kissed by Ashley on behalf of (I hope) a forgiving Mr. Martin and the company he represents.
Tennessee Jesse
Mt Juliet,Tennessee,
United States of America
My report of positive experience with TFS and apology to Peter Martin
#3Author of original report
Thu, March 18, 2010
I should have given Mr. Martin and TFS just one more day and the material which I had ordered would have arrived just as it did late on the afternoon of March 17, 2010. My previous concerns prompted by my failed attempts to contact the company over the period of two days did not take into account the fact not known by me that the company's facility which handled the shipping process and customer service functions were adversely affected by the severe storm that had hit the North East.
Upon my contact with Ashley of TFS customer service I was assured that my order was shipped as soon as it was possible under the circumstances of the severe weather and the damages caused thereby. I was further assured of the credibility of Mr. Martin and TFS when my order was delivered at the end of the 7 th day (including a week-end) after my order was placed. GREAT service for ground transportation even if weather was not a problem.
My sincere apology to Mr. Martin and TFS. I guess I'll consider myself kissed by Ashley on behalf of (I hope) a forgiving Mr. Martin and the company he represents.
