Pete's Auto Repair and Wrecker Service
Clanton,#2REBUTTAL Owner of company
Sun, October 05, 2014
Customer was driving a 1970 motor home. Fuel pump was not the issue. Customer wanted it replaced and had his on. Which was different than the factory. We informed him of difference. He stated replace it anyways. When we did and the customer parts were bad. He wanted us to do the job again for free. We said no we told u it was not the same. madand stormed out the shop without job being finished. So yes it did leak gas. yes his fuel pump was wrong. yes he was upset. He didn't want to listen to the mechanics. He knew what he wanted and thats what he got. We were forced to do a job the get this. Lesson learned,no self diagnosis. No matter what issue is we will diag. then fix. Customers may be right but in this case he was wrong.