Lana
Brighton,#2Consumer Comment
Wed, April 14, 2004
I am another victim of Interbill. They charged $139.00 from my checking account which was closed so they deducted it out of my Savings account. When I called to find out what the charge was for they told me it woul;d be refunded to me in 15 Business days, that was March 6th, Today is April 14th I still have not received the money back yet. When I call the company the number is now disconnected. i called another number and they then told me that the company is now under investigation by the FCC for Fraud. If there is anything that I can do to help find these people or to press some kind of charges, please feel free to contact me.....
Forrest
North Bend,#3Consumer Comment
Fri, April 09, 2004
I just got a phone call from a friend of mine.
It seems they too just became a victim of Interbill Limited/Pharmacy Cards.com
The info I would like is some sort of contact info for the people that have posted or if you could give them mine.
I have a feeling that a certian bank (washington mutal in my friends case) may have been hacked or something similar, there has to be some commonality.
Suleka
Mount Laurel,#4Consumer Comment
Wed, April 07, 2004
Over a month ago, 1 week of March to be exact, I got a letter from my bank stating that my account was overdrawn and I owed them money. Now this was a checking account was just keep afloat, I never used it, it just had a $100.00 in it so that I do not get charged any fees. I called my bank and I explained to them that I made NO purchases, did not authorize any purchases and there is no VISA debit card or a MAC card connected to this account, so there is no way anyone could have charged anything. The rep at my bank checked everything out and by the end of the day we found out who it was.
We called the company first thing on Monday, since I found out about it on a Friday and they were closed on the weekend. When we called we spoke to a man who explained that they cannot give out any information on how they obtain their sources with regards to peoples' checking account numbers and names. The strange thing about everything was -- they had my old information not my new information.
Apparently, their company always sends out letters about themselves to people and it is up to us to call them within 15 days to cancel the account otherwise they charge your checking account - isn't this illegal??!?! I never received the letter because it went to my old address. Now bear in mind, I haven't lived at this address for over two years.
My bank has updated my billing address as well. So whoever lives at my old place thought it was junk and just threw it away. It could happen to anyone. All of us throw away junk mail NOT expecting to be charged for anything we do not want.
Any one would be furious...they sent their so called letter to an old address which means I never received anything from them and then they take money out of my account without notifying me!!!!
When we spoke to a rep over a month ago about it, he informed me and the lady from my bank that they will mail me a refund check and to please close my checking account to avoid any other unauthorized charges. I told him I was one step ahead of him I already closed the account.
I am on Medicaid which means I get my medicine for free why would I want to pay for them?
Four weeks passed by no check...I called them today...and I do not know who I spoke to, but the man was so rude and insulting, and he said that the man I spoke to over 4 weeks ago does not even work with the company anymore...did he even know who I spoke to? He kept taking his anger out on me and he said I do not know what I'm talking about. So now, the new story is apparently on the 1st of April, this idiot for a human told me, he got a note from the bank stating that I will have to file a dispute with my bank in order to get my refund and the bank will give me my money back. So that's what I did, I reported it as a fraudulent charge and now I'm getting my money back.
By the way, just to let you know..I spoke to a someone at that 888 number and he said this company no longer exists, they did not give them any information and they are advising everyone to file disputes. They did not leave them any forwarding information as well. The whole thing was a scam to get people's money!! I bet they got as much as they needed and closed down the company and ran off with people's money.