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  • Report:  #390420

Complaint Review: Piedmont Private Investigations - Charlotte North Carolina

Reported By:
- Wilmington, North Carolina,
Submitted:
Updated:

Piedmont Private Investigations
1973 J.N. Pease Place Suite 103 Charlotte, 28262 North Carolina, U.S.A.
Phone:
800-890-0313
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Piedmont Private Investigations retained Eye Spy Investigations as a subcontractor on 8/7/08. Eye Spy Investigations (ESI) worked several cases for Piedmont Private Investigations (PPI) all within the course of two months. PPI claims that they pay invoices within 45 days. So far they have not paid a single cent of what they are owed. ESI received the following email from Lilly Dailey, Senior Case Manager for PPI,

----- Original Message -----

From: Lillie

To: Daemon

Sent: Thursday, September 25, 2008 8:59 AM

Subject: RE: New Insurance Case

Scott,

Thanks! I will send the details over to you and early next week is fine...just let me know what day so I can alert the client of the schedule. We cut checks on Fridays after the invoices have been in the system for 30 days. The invoices are in with Accounting and they are due to be cut on:

Invoice - J***** case: Due 09-26-08

Invoice - J***** case: Due 10-10-08

Invoice - W******* case: Due 10-10-08

Invoice - L******* case: Due 10-10-08

Invoice - T******* case: Due 10-24-08

I will touch base with you and let you know when the payments are mailed.

Again, thanks!

Lillie

So far one check has been received by ESI for $353.66 but was improperly filled out. PPI was informed and since then NO payment has been received.

ESI received this email from Thomas M. Caune, President/CEO of PPI,

----- Original Message -----

From: Tom Caune

To: *@ec.rr.com

Cc: Lillie

Sent: Wednesday, October 15, 2008 9:16 AM

Subject: FW: monies owed

Scott,

I have asked Lillie to send me what you are owed. I am out of town all day, however I will be in the office tomorrow. I will send you something. I can assure you that you will be paid. We don't always pay on time, but we always pay! If we say we are sending a check we are sending. Lillie and staff have been instructed NOT to lie to any vendors. We are watching our cash flow like everyone else. I feel your pain and completely understand your position. I do agree with Lillie though! Holding that insurance case report will not help you get paid any faster. We will also have to send someone else immediately to do the work again and then you will not get paid for that assignment. We pay slow! I know it! But again I would agree with Lillie... You know it too.. So if you don't want to get paid slow then don't take the assignments. NO hard feelings. I do want to remind you that you will get paid!

Let me know if you have any questions!

Thanks

Tom

Thomas M. Caune

President/CEO

Email: [email protected]

No where in PPI's contract does it state that they pay "slow". Mr. Caune's argument is hard to follow. How would one know that they pay "slow" (or not at all) without being told so or by learning through example?

This email was followed by another from Tom Caune,

----- Original Message -----

From: "Tom Caune"

To: "Daemon"

Sent: Friday, October 17, 2008 10:14 AM

Subject: RE: monies owed

I am out of the office. I have been out most of this week. My son is having

surgery as we speak. I will be back in the office on Monday. I will address

your stuff.

ESI sent this reply.

Tom,

while I can sympathize with your sons surgery your response is diametrically

opposed to what you wrote two days ago, "I am out of town all day, however I

will be in the office tomorrow. I will send you something."

I am sorry to say that I can no longer tolerate your companies lack of

payment. You are well past your contractual 45 day agreement, you openly

admit to not paying on time, and you continue to make excuses as to why you

have not sent me any of the money your company owes.

I hope your sons surgery goes well.

Scott

ESI has since sent a demand letter for the complete amount and received no reply. ESI has retained legal counsel and is following through with all legal means to receive payment. ESI is also making complaint to the NC Private Protective Services Board. Four other complaints against this company have been filed. One was dismissed, one was withdrawn, one led to a letter of warning and the last is under review. Add to that the one that ESI is filing and you have five complaints against one company.

Piedmont Private Investigations used every trick they could to stall payment while getting more work out of Eye Spy Investigations. Here is another example,

----- Original Message -----

From: Lillie

To: Daemon

Sent: Tuesday, October 14, 2008 3:40 PM

Subject: RE: New Insurance Case

Scott,

I wanted to get back to you as soon as I could about this. Our internet has been down since yesterday afternoon. I will speak with Accounting and find out what is going on with these invoices and get at least one out to you as quickly as I can. I have been told that the checks for these invoices have been cut and they are waiting for signature. Our boss is the only person who can sign checks and he has been out of the office more than in the office lately, I'm sure this has to be the reason. I will find out for sure and touch base with you. I assure you, the work you've done has been good and you will be getting paid for the services you provided.

On another note, have you had time to finalize the report for the ******* case you worked in Shallotte? Let me know when you get a chance and I will keep you posted as well.

Thank-you,

Lillie

As you can see by the dates of the emails and when the checks were supposedly cut it all doesn't add up. By his own admission Tom Caune admits to paying slowly and late. His contract states payment 45 days after receiving the invoice. Never happened. Still hasn't happened. It won't happen voluntarily so Eye Spy Investigations will have to use the court system to enforce payment. It's kind of sad that a company that makes more than three times what they pay subcontractors can't seem to then pay those subcontractors.

Nicole

Wilmington, North Carolina

U.S.A.


7 Updates & Rebuttals

Scott

Wilmington,
North Carolina,
United States of America
This matter has been settled.

#2REBUTTAL Owner of company

Fri, February 24, 2012

I am the owner of ESI and the private investigator who was not paid. This matter is now resolved to the satisfaction of both companies involved.


Tom

Charlotte,
North Carolina,
U.S.A.
Update on this Report

#3REBUTTAL Owner of company

Mon, February 23, 2009

I am the owner of Piedmont Private Investigations. We have been in business for 10 years. While I will not comment on the specifics of this report, I will say that we deny the allegations contained in this report. I will remind the readers that there are two sides to every story. There are also two sides to every conversation, even in emails. You have recieved one side. I do not believe that Rippoff Report is the appropraite place to resolve disputes between companies. Therefore I choose not to repond. We have used 1000's of subcontractors in the last 10 years and have refused to 4 for violating our contract. I am not aware of any other subcontractors that we have refused to pay. The subcontractors that we refused to pay were notified in writing which also contained the reason. If there are other subcontractors that have not been paid, please contact me DIRECTLY. I will personally look into the matter. I will comment on the response from "Joe". First We did not write a worthless and check and have NEVER written in worthless check in 10 years. Any checks that we have issued are good! The author of the report did not say we wrote a worthless check. He said it was improperly made out. I will only say in general terms that we make checks out to the company that did the work. Not individuals. If you can't cash a check because you don't have a business account, NOT MY PROBLEM! Open a business account or do business under your own name! That's not Fraud anywhere you come from! Second I agree with you 100% on suing. If you believe that you are entitled to money and are not paid, then take them to court. Let the court decide. Third You can't make a police report when a crime has not been committed! I learned that in cop school 101. Fourth The state licensing board must follow the law as well. Chapter 74-C covers the private protective services profession. I suggest you read it. I am not, nor have I ever been in violation of that chapter. The state can only take action if I violate that chapter or any rules. Once Again.. I choose not to resolve my disputes through ripoff report. If an investigator, subcontractor or anyone else needs to reach me please feel free to contact me at my office. I will be happy to speak with you! Tom Caune President Piedmont Private Investigations, Inc.


Tom

Charlotte,
North Carolina,
U.S.A.
Update on this Report

#4REBUTTAL Owner of company

Mon, February 23, 2009

I am the owner of Piedmont Private Investigations. We have been in business for 10 years. While I will not comment on the specifics of this report, I will say that we deny the allegations contained in this report. I will remind the readers that there are two sides to every story. There are also two sides to every conversation, even in emails. You have recieved one side. I do not believe that Rippoff Report is the appropraite place to resolve disputes between companies. Therefore I choose not to repond. We have used 1000's of subcontractors in the last 10 years and have refused to 4 for violating our contract. I am not aware of any other subcontractors that we have refused to pay. The subcontractors that we refused to pay were notified in writing which also contained the reason. If there are other subcontractors that have not been paid, please contact me DIRECTLY. I will personally look into the matter. I will comment on the response from "Joe". First We did not write a worthless and check and have NEVER written in worthless check in 10 years. Any checks that we have issued are good! The author of the report did not say we wrote a worthless check. He said it was improperly made out. I will only say in general terms that we make checks out to the company that did the work. Not individuals. If you can't cash a check because you don't have a business account, NOT MY PROBLEM! Open a business account or do business under your own name! That's not Fraud anywhere you come from! Second I agree with you 100% on suing. If you believe that you are entitled to money and are not paid, then take them to court. Let the court decide. Third You can't make a police report when a crime has not been committed! I learned that in cop school 101. Fourth The state licensing board must follow the law as well. Chapter 74-C covers the private protective services profession. I suggest you read it. I am not, nor have I ever been in violation of that chapter. The state can only take action if I violate that chapter or any rules. Once Again.. I choose not to resolve my disputes through ripoff report. If an investigator, subcontractor or anyone else needs to reach me please feel free to contact me at my office. I will be happy to speak with you! Tom Caune President Piedmont Private Investigations, Inc.


Tom

Charlotte,
North Carolina,
U.S.A.
Update on this Report

#5REBUTTAL Owner of company

Mon, February 23, 2009

I am the owner of Piedmont Private Investigations. We have been in business for 10 years. While I will not comment on the specifics of this report, I will say that we deny the allegations contained in this report. I will remind the readers that there are two sides to every story. There are also two sides to every conversation, even in emails. You have recieved one side. I do not believe that Rippoff Report is the appropraite place to resolve disputes between companies. Therefore I choose not to repond. We have used 1000's of subcontractors in the last 10 years and have refused to 4 for violating our contract. I am not aware of any other subcontractors that we have refused to pay. The subcontractors that we refused to pay were notified in writing which also contained the reason. If there are other subcontractors that have not been paid, please contact me DIRECTLY. I will personally look into the matter. I will comment on the response from "Joe". First We did not write a worthless and check and have NEVER written in worthless check in 10 years. Any checks that we have issued are good! The author of the report did not say we wrote a worthless check. He said it was improperly made out. I will only say in general terms that we make checks out to the company that did the work. Not individuals. If you can't cash a check because you don't have a business account, NOT MY PROBLEM! Open a business account or do business under your own name! That's not Fraud anywhere you come from! Second I agree with you 100% on suing. If you believe that you are entitled to money and are not paid, then take them to court. Let the court decide. Third You can't make a police report when a crime has not been committed! I learned that in cop school 101. Fourth The state licensing board must follow the law as well. Chapter 74-C covers the private protective services profession. I suggest you read it. I am not, nor have I ever been in violation of that chapter. The state can only take action if I violate that chapter or any rules. Once Again.. I choose not to resolve my disputes through ripoff report. If an investigator, subcontractor or anyone else needs to reach me please feel free to contact me at my office. I will be happy to speak with you! Tom Caune President Piedmont Private Investigations, Inc.


Tom

Charlotte,
North Carolina,
U.S.A.
Update on this Report

#6REBUTTAL Owner of company

Mon, February 23, 2009

I am the owner of Piedmont Private Investigations. We have been in business for 10 years. While I will not comment on the specifics of this report, I will say that we deny the allegations contained in this report. I will remind the readers that there are two sides to every story. There are also two sides to every conversation, even in emails. You have recieved one side. I do not believe that Rippoff Report is the appropraite place to resolve disputes between companies. Therefore I choose not to repond. We have used 1000's of subcontractors in the last 10 years and have refused to 4 for violating our contract. I am not aware of any other subcontractors that we have refused to pay. The subcontractors that we refused to pay were notified in writing which also contained the reason. If there are other subcontractors that have not been paid, please contact me DIRECTLY. I will personally look into the matter. I will comment on the response from "Joe". First We did not write a worthless and check and have NEVER written in worthless check in 10 years. Any checks that we have issued are good! The author of the report did not say we wrote a worthless check. He said it was improperly made out. I will only say in general terms that we make checks out to the company that did the work. Not individuals. If you can't cash a check because you don't have a business account, NOT MY PROBLEM! Open a business account or do business under your own name! That's not Fraud anywhere you come from! Second I agree with you 100% on suing. If you believe that you are entitled to money and are not paid, then take them to court. Let the court decide. Third You can't make a police report when a crime has not been committed! I learned that in cop school 101. Fourth The state licensing board must follow the law as well. Chapter 74-C covers the private protective services profession. I suggest you read it. I am not, nor have I ever been in violation of that chapter. The state can only take action if I violate that chapter or any rules. Once Again.. I choose not to resolve my disputes through ripoff report. If an investigator, subcontractor or anyone else needs to reach me please feel free to contact me at my office. I will be happy to speak with you! Tom Caune President Piedmont Private Investigations, Inc.


Joe

Austin,
Texas,
U.S.A.
YOU NEED TO GO AFTER THIS SORRY RIP-OFF ARTIST

#7Consumer Comment

Wed, February 18, 2009

JUST BECAUSE HE IS REMOVED FROM HIS STATE'S PRIVATE INVESTIGATOR ASSOCIATION DOESN'T MEAN THAT HE DOESN'T OWE YOU THE MONEY. LET'S SEE, HE TRIED TO PURPOSIVELY DEFRAUD YOU WITH A BAD CHECK-- WHERE I COME FROM, THAT IS THEFT OF SERVICES WHICH CAN BE TURNED IN TO YOUR LOCAL DISTRICT ATTORNEY'S OFFICE-- SO CALL YOUR LOCAL LAW ENFORCEMENT AGENCY AND REPORT THIS CRIME! YOU CAN ALSO SUE HIM IN A CIVIL ACTION FOR FRAUD. YOU CAN ALSO REPORT HIM TO THE STATE AGENCY THAT LICENSES PRIVATE INVESTIGATORS AND TELL THEM WHAT HE DID. SEND THEM A COPY OF THE POLICE REPORT YOU FILED, A COPY OF THE BAD CHECK ( WHICH I HOPE YOU DOCUMENTED) AND COPIES OF ANY CORRESPONDENCE IN THE MATTER. REPORT HIM TO ALL THREE CREDIT REPORTING AGENCIES... I VERY RARELY USE THOSE INTERNET GROUPS THAT SUPPOSEDLY HELP YOU GET WORK BUT MAKE IT VERY HARD TO COLLECT FOR YOUR WORK. A FRIEND OF MINE WITH A PHD IN COMPUTER SCIENCES AND IS AN EXPERT WITNESS IN FORENSIC COMPUTER DATA RECOVERY MATTERS, ETC. WAS RIPPED OFF BY TWO REFERRALS FROM ONE OF THESE SITES.


Detective John

Lee's Summit,
Missouri,
U.S.A.
UPDATE !! Tom Caune removed from his states Private Investigators Association!

#8Consumer Suggestion

Tue, February 17, 2009

Keep reporting him to the North Carolina Attorney General. Action will be forth coming. Tom Caune, owner of Piedmont Private Investigations in Charlotte, North Carolina is no longer a member of the North Carolina Association of Private Investigators. His membership is no longer posted on the the State website and thus, he has been removed. Mr. Caune's continued unethical and patterns of not paying for services rendered to many licensed private investigators has his agency banned from doing business with many other agencies and or private investigators. It is unfortunate that Mr. Caune chose to continue his road to the destruction of his reputation and in time, his business. It is evident that the day is coming when , Mr. Caune will lose his State Private Investigator's License. More information will be forth coming! John Ecklund Kansas City, MO

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