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  • Report:  #1130962

Complaint Review: Pimsleur Approach - Select State/Province

Reported By:
Jack - Portland, Oregon,
Submitted:
Updated:

Pimsleur Approach
1600 JFK Blvd. 3rd Floor Select State/Province, USA
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

I ordered a $10.00 spanish learning tape with a debit card from Pimsileur 2 weeks later I received a 2nd delivery from Pimsleur Approach or Internet Order LLC. I did not order the second item sent by this company. The bank that issued my debit card declined to pay the $256.00 charged to my debit card by Pimsleur Approach because the bank believed that charges by this company where unauthorized and questionable. The bank issued a new debit card and credit card number to prevent futher misuse of my debit card by Pimsleur. We have not approached Pimsleur concerning this matter. I have no intention of opening, using, or returning the 2nd item sent to me by Pimsleur. Pimsleur and Internet Order LLC item sent to me a demand letter saying they are going to turn the matter over "to an outside collectin agency" if I do not pay the unauthorized $256.00. By reponse to Pimsleur is I could care less about their threats to turn me over to a colletion agency. I intend to file a compalint with the BBB in Phildelphia as well a the State of Pennslyvania Business Bureau regaqrding this matter. I belive that this  matter is going to cost me a great deal of time and money to resolve this matter with Pimsleur and I am going to seek compensation from Pimsleur. It is obvious that Pimsleur is invlolved in delivering items to a whole number of people with out authorization. I Would like to hear from folks who are receiving unauthorized items from Pimsleur



1 Updates & Rebuttals

Ken

Colorado,
Here's what is prominently located on their home page...

#2Consumer Comment

Sun, March 16, 2014

Just below the trial order form is the following:

By clicking below, I’ll be charged $9.95 and agree to the adjacent purchase program Terms and Conditions.

Here are those Terms and Conditions prominently located just below and left of the order form.  They’re not even in “fine print.”

† PIMSLEUR RAPID FLUENCY PURCHASE PROGRAM:

One month after you receive your Quick & Simple you'll begin receiving 30 day trial copies of advanced Pimsleur courses in the language you selected. Each course is yours to try for 30 days. You'll receive a new course once every 60 days. For each course you keep we'll bill you in four monthly payments of $64. Remember, there's never an immediate obligation to buy any course because of the 30-day trial period provided with each shipment. And you may cancel future shipments at any time by calling 1-877-802-5283. See Key Details

Somehow you managed to miss this...and NO, I don't work for them.

Look's like your account is heading for collections.

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