Complaint Review: Pines On The Bay Apartments - Biloxi Mississippi

I am a former resident at Pines on the Bay, and I never had a single problem with Amanda, or any of the management staff. In fact, they were happy to comply with any requests we might have (within reason) and we were happy to accomodate them. Pines on the Bay have renovated the complex, and it is beautiful. It is also a very safe place to live, and the rates are great! Under $540.00 for a one bedroom, water and cable included. That is unheard of in Biloxi, where the casinos and beach drive the rent prices WAY up. A rip off? No. I am sorry for your experience, if your story is accurate, but that doesn't make Pines on the Bay a rip off. They are a wonderful complex with afforable rates and friendly tenants, some of which have lived there over 10 years. Implying that the staff stole your medicine is a HARSH accustation. You said yourself that your eyesight was bad. Maybe you misplaced them? And I find it impossible to believe that Amanda, or ANY of the staff I've known would let the air out of someone's tires! Those accusations are way too detrimental to a person's reputation to be made so lightly. As for the animal waste...that is the SOLE reponsibility of the animal's OWNER. Management does not get paid to consantly pick up, or listen to... well, you get the idea. Amanda has managed that complex for MANY years. I fond it hard to believe that she secures her job by ripping people off. Think about it- why would a complex try to drive out a steady paying tenant? Maybe people complained on you, and THAT is the reason your lease wasn't renewed. Who knows?

Well, obviously you'd never rent an apartment from me, either. Good. Tenants are entitled to certain rights, but one of those rights isn't the right to basically harass the staff with incredibly petty things on a daily basis. They are there to help you, it is in a landlords best interest to make a tenant happy, but at some point some tenants become more trouble than they are worth. You became more trouble than you were worth, and the landlord decided not to renew your lease. Keep in mind in doing so, they incur costs such as repainting, advertising and man-hours showing the unit and processing applications. Owners do not act capriciously when deciding to renew or not renew, but, wear and tear on the staff, other tenants, maintanence crew, etc. also come into play and obviously these concerns outwieghed the financial incentive to keep you in the unit for another lease term. Having worked in the industry, you are the testament to the rule that 20% of the people cause 80% of the problems. Sorry if you find that harsh, but it seems to be true. Maybe in your next apartment you can remember that the office staff are also human beings with things on their mind, and they will try to help you, but no one has to be expected to put up with daily abuse, rent paid on time or not.

Well, obviously you'd never rent an apartment from me, either. Good. Tenants are entitled to certain rights, but one of those rights isn't the right to basically harass the staff with incredibly petty things on a daily basis. They are there to help you, it is in a landlords best interest to make a tenant happy, but at some point some tenants become more trouble than they are worth. You became more trouble than you were worth, and the landlord decided not to renew your lease. Keep in mind in doing so, they incur costs such as repainting, advertising and man-hours showing the unit and processing applications. Owners do not act capriciously when deciding to renew or not renew, but, wear and tear on the staff, other tenants, maintanence crew, etc. also come into play and obviously these concerns outwieghed the financial incentive to keep you in the unit for another lease term. Having worked in the industry, you are the testament to the rule that 20% of the people cause 80% of the problems. Sorry if you find that harsh, but it seems to be true. Maybe in your next apartment you can remember that the office staff are also human beings with things on their mind, and they will try to help you, but no one has to be expected to put up with daily abuse, rent paid on time or not.

Well, obviously you'd never rent an apartment from me, either. Good. Tenants are entitled to certain rights, but one of those rights isn't the right to basically harass the staff with incredibly petty things on a daily basis. They are there to help you, it is in a landlords best interest to make a tenant happy, but at some point some tenants become more trouble than they are worth. You became more trouble than you were worth, and the landlord decided not to renew your lease. Keep in mind in doing so, they incur costs such as repainting, advertising and man-hours showing the unit and processing applications. Owners do not act capriciously when deciding to renew or not renew, but, wear and tear on the staff, other tenants, maintanence crew, etc. also come into play and obviously these concerns outwieghed the financial incentive to keep you in the unit for another lease term. Having worked in the industry, you are the testament to the rule that 20% of the people cause 80% of the problems. Sorry if you find that harsh, but it seems to be true. Maybe in your next apartment you can remember that the office staff are also human beings with things on their mind, and they will try to help you, but no one has to be expected to put up with daily abuse, rent paid on time or not.

Well, obviously you'd never rent an apartment from me, either. Good. Tenants are entitled to certain rights, but one of those rights isn't the right to basically harass the staff with incredibly petty things on a daily basis. They are there to help you, it is in a landlords best interest to make a tenant happy, but at some point some tenants become more trouble than they are worth. You became more trouble than you were worth, and the landlord decided not to renew your lease. Keep in mind in doing so, they incur costs such as repainting, advertising and man-hours showing the unit and processing applications. Owners do not act capriciously when deciding to renew or not renew, but, wear and tear on the staff, other tenants, maintanence crew, etc. also come into play and obviously these concerns outwieghed the financial incentive to keep you in the unit for another lease term. Having worked in the industry, you are the testament to the rule that 20% of the people cause 80% of the problems. Sorry if you find that harsh, but it seems to be true. Maybe in your next apartment you can remember that the office staff are also human beings with things on their mind, and they will try to help you, but no one has to be expected to put up with daily abuse, rent paid on time or not.

Rebutting the Rebuttal; "In the first half of your post, you write about how convenient the location was for you, and in the second half of your post you note complaints made about relatively minor things." What does my stating, how convenient the location of the complex is, have to do with my complaints [no matter how seemingly minor]? "The management cannot control dog crap on the lawn." Especially since the crapping dog belonged to a tenant friend of the manager! ", if you needed a ground floor apartment, were you clear about that in the beginning?" Would you like to see the email from the manager, indicating that she knew of my need for a ground floor apartment? "That doesn't give you the right to use that as an excuse to call the management company 20 times a week about dog crap on the lawn or some other petty thing." Obviously, no complaints are tolerated!

The management company is well within their rights not to renew your lease. In the first half of your post, you write about how convenient the location was for you, and in the second half of your post you note complaints made about relatively minor things. The management cannot control dog crap on the lawn. It might be a tenants dog, it might be a stray dog wandering in. Parking is usually a difficult situation in an apartment complex, tenants often park in other tenants spaces and it is a problem. It is a problem of your sloppy nieghbors infringing on your rights, the mananement company does what it can about it. Also, if you needed a ground floor apartment, were you clear about that in the beginning? No one is a mind-reader, they don't know what your health issues are unless you inform them and request a particular unit. Frankly, I'd do the same thing if I was in management's position. You sound like nagging tenants from hell, never satisfied, always complaining. You are around all day, giving you ample time to notice every little thing that needs improvement on the complex. So what if you pay your rent on time. That doesn't give you the right to use that as an excuse to call the management company 20 times a week about dog crap on the lawn or some other petty thing.