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  • Report:  #1089949

Complaint Review: Playbuzz. - Internet

Reported By:
Ray - Little Rock, Arkansas,
Submitted:
Updated:

Playbuzz.
Internet, USA
Web:
www.playbuzz.net
Categories:
Tell us has your experience with this business or person been good? What's this?

As I found out to my chagrin and as reported here before the web page www.playbuzz.net offers a 5 day free trial, and claims that no fees will be billed unless you upgrade to the membership.

After 5 days, they bill your credit card at $34.95 per month, because you had to cancel the free trial before it expired (within those 5 days) to avoid being automatically upgraded and billed for the membership.

Obviously, this information is not clear during the registration process.  Once you finally identify the charges against your credit card and call them the number 1 option on their phone tree is cancellation.  However it does not stop there.  The phone tree tells you they will not give rebates.  If you ask to talk to someone you are put on hold forever.  If you do go and cancell an automated attendant gives you the option of a special offer for $2.95 versus the $35 that they have been ripping you off for.

There is one born every minute and this time it was me. 



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