Fe
LOS ANGELES,#2Consumer Comment
Wed, July 31, 2013
Dear FE , |
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Thank you for ordering from Pharmacy Network. Your order has been accepted subject to your bank's approval and/ or credit card verification. If you selected to pay by eCheck the charge on your statement will show as Health Products 1-866-415-1428. This email is your receipt/ order confirmation. Please remember to quote your order number in any communication with us. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Date : 19 Jun 2013 - 11:36 Order No : 120902 |
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For payment by : eCheck
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Pharmacy Network
#3UPDATE Employee
Fri, May 31, 2013
This woman ordered from PNI on the 8th March. Order value $170.56 with regular Registered Mail chosen as the shipping option. She did not request the faster delivery option and pay for express shipping. It is stated on the website that if any order has not arrived within 30 days we offer a free re-ship or refund. In this case there was a short delay in getting the order out due to a mix up with our freight forwarders in India following a two day postal strike affecting some orders placed during March and which was outside of our control. As the order did not arrive on time a refund check was indeed requested from our eCheck processor and was sent to the customer on 12th April which of course she fails to mention here .. she also fails to mention that as an act of goodwill on our side she did in fact receive with our compliments the medications she ordered .. so she had both the goods and the refund! How many companies would do that .. why don't some people tell the truth ...
.. Cherie PNI Pharma
Below is the eCheck order history:-
Order History
Date | Status | Notes |
---|---|---|
2013-04-09 11:22:54 | REFUNDED | check will arrive 4/12/13 |
2013-04-08 09:07:35 | PENDING REFUND | Refund requested |
2013-03-08 16:30:02 | N/A | ITEM DEPOSITED - BATCH ID: 1362789001 |
2013-03-08 08:13:26 | N/A | Queued for bank processing |
2013-03-08 08:13:24 | APPROVED | Item approved |
2013-03-08 08:13:24 | N/A | Item presented through Check Scrub Response: APPROVED - Risk Level: LOW |
2013-03-08 08:13:23 | ENTERED | Transaction entered via API 4.0 |