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pooldeals DO NOT USE THIS COMPANY Grand Island, New York
I learned a valuable lesson here. I should have looked at the reputation of this company. I ordered a pool cover and water bags for my pool and it came fairly shortly. When the pool company came over to install the cover and winterize my pool, they found that 4 of the 12 water bags this company sent me had holes in them. One of them had a 4 inch wide hole. I asked for a refund on the defective bags since I had to purchase more bags to replace the 4 that they sent me that were not functional. The company said they do not give refunds and that I was lucky because I "may have actually caused the bags to leak" and they didn't have to do anything.
I was quite angry at this point and looked up their service record. Oops. Should have looked it up BEFORE ordering. I confronted them with their bad service record and they said, "Actually I think it's best you handle the manufacturer warranty on your own at this point. We do not have to do the warranty legwork for you."