- Report: #1334458
Complaint Review: Power Sports Distro - Wixom Michigan
Reported By:
Robert -
Colorado Springs, Colorado, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Power Sports Distro
2390 Loon Lake Rd Wixom, 48393 Michigan, USA
Web:
www.powersportsdistro.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Power Sports Distro Buyer Beware! Wixom Michigan
I recently purchased a dirt bike online through Powersports Distro. I ordered the bike on 10/08 for my son. We figured 2-3 days processing. Tuesday 10/11 rolls around and we had not received any confirmation on the order. That night I sent a text to the number listed on the website inquiring as to the status. To my suprise, I received a response that evening stating the order had been processed and the bike was expected to ship the following day. I was told we would receive an email with the tracking number the day after shipment. My son and I were excited. I was impressed Gary followed up with me that day and I thought I had made a good choice buying from Powersports Distro. Then everything crashed.
Thursday 10/13 came and went. On Friday 10/14, we began reaching out to Gary to see if the bike shipped as expected, and to inform him we had not received a tracking number. We received a reply from Gary stating he would check into things and get back to us ASAP. Again, I thought everything would be ok. This is the last communication we received from this company. Later that day, we tried to reach Gary by phone, text and another email...no response. I began to get really worried and frustrated that no one could respond with a simple, "we are still checking into the matter, etc.".
My wife and I decided to wait until the following Monday to see if they just got busy and forgot to respond. Monday came and went. My wife and I decided to starting digging into the reviews of this company and found that many others have had the exact same issue we were going through. Tuesday 10/18, I decided to take action and contact my credit card company about the issue at hand. I put in a dispute to get the money back. It is now Friday 10/21. I have not heard anything from Powersports Distro and still waiting for my money to be returned.
Hence, buyer beware...do your homework. I wished we had. My stupidity and lesson learned. What truely boils my blood is I have to look my son in the face and tell him we have been ripped off and no dirt bike. I hope this letter will keep some other parent from making the same mistake and dealing with the stupidity of it all. Mean while, Powersports Distro has my money. For a laugh, read the companies statement "why buy from us"....what a load of bull.
Sincerely,
