- Report: #981752
Complaint Review: Premium Astrology - Internet
Reported By:
egdua -
Carpentersville, Illinois, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Premium Astrology
Internet, United States of America
Phone:
866-732-9787
Web:
www.premiumastrology.com
Categories:
Business Rating:
(0)
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Premium Astrology no reimbursement even though 30-day money back guarantee Internet
ordered Norah's Transit Period Guide on 11/28 requested reimbursement via email and live chat early december. received no response to emails. live chat with Carol said only 50% could be reimbursed and within 24 hours. so far have received no response.
also asked to cancel the monthly forecast program and was told it was already canceled but they could not provide any email confirmation on this.
also asked to cancel the monthly forecast program and was told it was already canceled but they could not provide any email confirmation on this.
1 Updates & Rebuttals
Deborah H.
United States of AmericaRefund Policy
#2UPDATE Employee
Thu, January 24, 2013
Hi there,
We absolutely abide by our refund policy.
I have not seen your order personally but if you email me I will address this immediately at [email protected]
I apologize for any confusion in the matter,
Deborah
