- Report: #336765
Complaint Review: Priceline.com - Internet
-
Author Confirmed
Why?
Priceline.com
Internet, U.S.A.
Phone:
800-430-0575
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Priceline.com not customer orientated Internet
After entering information requested on the website I asked my husband to review it and see if it was correct. I then went to the bathroom. We were watching our grandaughter at the time. She must have pressed some buttons on the keyboard because when I returned the ticket information was on the screen. My husband had not reviewed the information and the dates were incorrect. I called Priceline.com and explained that the information had been entered in error and they refused to cancel the reservation. I explained that this was a mistake and the charges would cause hardship on my family and the agent said it was too bad. It seems hard to believe that I would have to pay for something that was ordered in error.
Ef
Slidell, Louisiana
U.S.A.
Ef
Slidell, Louisiana
U.S.A.
