Complaint Review: Prime One Benefits (aka) Prime One Financial - Toronto New York

I just cancelled a credit card I signed up for with prime one financial. I cancelled it the same day that they called me and I applied for it. The lady told me no money would be withdrawn from my account. However, yesterday, 217.95 was taken out of my account. I called and they told me to fax something showing that the money was taken out. I did that and this morning Dorothy, one of the managers, said she would inquire into it and call me back. I haven't received anything in the mail from them either. Reading these responses is making me very worried that I won't receive my money. This is an outrage. Something must be done in order to stop people like this.

I just cancelled a credit card I signed up for with prime one financial. I cancelled it the same day that they called me and I applied for it. The lady told me no money would be withdrawn from my account. However, yesterday, 217.95 was taken out of my account. I called and they told me to fax something showing that the money was taken out. I did that and this morning Dorothy, one of the managers, said she would inquire into it and call me back. I haven't received anything in the mail from them either. Reading these responses is making me very worried that I won't receive my money. This is an outrage. Something must be done in order to stop people like this.

I just cancelled a credit card I signed up for with prime one financial. I cancelled it the same day that they called me and I applied for it. The lady told me no money would be withdrawn from my account. However, yesterday, 217.95 was taken out of my account. I called and they told me to fax something showing that the money was taken out. I did that and this morning Dorothy, one of the managers, said she would inquire into it and call me back. I haven't received anything in the mail from them either. Reading these responses is making me very worried that I won't receive my money. This is an outrage. Something must be done in order to stop people like this.

Last August, 2003 I started paying of my bills and have been working towards repairing my credit. In doing so I sought after a credit card company that would offer me a card knowing I do not have the best credit. When I found Prime One Benefits I was deceived to belive that when I allowed this company to deduct 187.00 from my checking account, they would send me a credit card. Instead I received a worthless package full of proposterous offers, discounts and "free" stuff, junk more like it. I immediatley called Prime One asking them how I would go about getting a refund. I followed their directions and sent the package back and never received a refund. My first few calls were to get them to admit they received the package and since I sent the package with postal tracking so that they would have had to sign for it, I knew they were lying. Eventually they claimed they had received it in another office on October 10, 2003. Since then, I have over 20 phone convesations logged with their company asking for my refund. Some days I'm told I've called too late in the day, that the refund department only works on Fridays, that I'm scheduled to get my refund on a specific date and I never do. I have been requesting a refund from this compay for 8 months. They have verbally acknowledged that they are going to pay me and that I did return all materials unused. This company has ripped me off, has provided no service to me whatsoever and I WANT MY MONEY!! The question I ask everyone of their epmloyees afer they continuously lie to me is "How do you live with yourself knowing that you work for a company that rips people off? How do you go home at night and sleep knowing that you are a fraud?" Please, if anyone can help, please post some info below so everyone can benefit..

PRIME ONE CALLED ME AND TOLD ME I WAS 100% APPROVED FOR A MASTER CARD. IT WAS sopposed to have arrived to me in 20 to 25 days! for a fee of 187.00$ well i gave them me back account number they with drew 187.00$i recieved a package in the mail with sopposedly benifets of some sort all look bogus so i called them and they told me to log on to there site , register and click on credit cards. So i did this and there was no credit card in there that was reserve for me for the 187.00 i gave them.all the credit card links are just accumalated links they have put together of credit card company applications that you must apply for and get approved by them before you get a credit card. And also you must pay there start up fee. The 187.00 is just gone, and i dont have that my 187.00$ i paid to prime one to apply sopposedly towards my credit card. This company is a real scam and i want to investigate it further and take corrective action! the phone # they gave me was 415-542-1611 Please dont fall for this scam> Jeff Stonecipher of Arkansas