;
  • Report:  #101506

Complaint Review: Prime One Benefits - NY New York

Reported By:
- Davenport, Florida,
Submitted:
Updated:

Prime One Benefits
363 7th Ave. 9th Floor NY, 10001 New York, U.S.A.
Phone:
416-542-1611
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I will make this as condensed as possible. In Feb. my husband recieved a solicitaion call form Prime One offering an unsecured credit card to build credit and lost of discounts on multiple items including medical benefits. He ordered it, $187.00. The day we received the package I realized it was garbage.

I called and requested a refund. They agreed, I was told to send the package back and I'd recieve the $187 in 8-12 weeks. Instead, a week later they debited the account for ANOTHER $187. Needless to say that bounced and we incrued a $30 overdraft fee.

When I spoke to Mr. Steven he told me to send him a copy and he would include that in the refund amount totaling $217. That was 5 months ago. I called again on 07/29 and was told the refund has been processed for Aug. 20th, 6 months after they recieved the package back, which by the way I sent FedEx so I have a signiture. I was so pissed I called my laywer, he is now handeling everything. I will keep you updated.

Stephanie

Davenport, Florida
U.S.A.


Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//