- Report: #183546
Complaint Review: Primerica - Providence Rhode Island
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Author Confirmed
Why?
Primerica
Po Box 9662 Providence, 02940-9662 Rhode Island, U.S.A.
Phone:
800-544-5445
Web:
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Primerica Shareholder Services ripoff stealing bank draft Providence Rhode Island*UPDATE: Primerica gets a POSITIVE rating from Rip-off Report in customer support & satisfaction. Primerica pledges to resolve complaints from the past, present and in the future, and give 100% commitment to customer service-say Company Executives!
I had an automatic draft of $25.00 monthly going into an IRA with PFS as providing the shareholder services. In January of 2006 I recieved a summary of 2005 activity. Draft of $25 for December 2005 was not credited and there was a charge of $30.00 for NFS. I had money in my account and my bank sent the draft as requested. Primerica requested a copy of my bank statement with a rolling balance, which I refused to provide as I feel all my banking transaction are none of their busines. However I supplied a signed letter from my bank and a printout from my main branch with all routing and control numbers. They continued to insist on a statement with a rolling balance. I continued to refuse.
They then wrote me a letter stating that their control department says they were notified by my bank that my account was closed ( for the 12-2005 draft) and therefore would refund me the $30.00 charge. (for which they sold shares to get without authorization or notification) This was not true. They look like bigger fools to me, because they requested the January 2006 draft which was paid and credited to my IRA. (usually pretty tough for a closed account) I have made many phone calls and talked to a variety of people...some with questionable intelligence and some with an IQ of recognizable value. But no one has any authority to do anything.
I have written letters and am mailing another today. I am willing to provide evidence of my bank and my claim, but will not provide infromation that has no bearing on this matter. I don't understand how they can keep my money and hold it hostage till I give up my personal finance information. I would think an origanal letter from my bank would hold more credibility than a copy of my bank statement which could easily be doctored if a person had a mind to. Basically my money got there but they lost it. My bank's accounting department speculates that it was a key in error. I feel it was either incompetence or someone has a nice embezzlemnt racket going.
Marian
kane, Pennsylvania
U.S.A.
They then wrote me a letter stating that their control department says they were notified by my bank that my account was closed ( for the 12-2005 draft) and therefore would refund me the $30.00 charge. (for which they sold shares to get without authorization or notification) This was not true. They look like bigger fools to me, because they requested the January 2006 draft which was paid and credited to my IRA. (usually pretty tough for a closed account) I have made many phone calls and talked to a variety of people...some with questionable intelligence and some with an IQ of recognizable value. But no one has any authority to do anything.
I have written letters and am mailing another today. I am willing to provide evidence of my bank and my claim, but will not provide infromation that has no bearing on this matter. I don't understand how they can keep my money and hold it hostage till I give up my personal finance information. I would think an origanal letter from my bank would hold more credibility than a copy of my bank statement which could easily be doctored if a person had a mind to. Basically my money got there but they lost it. My bank's accounting department speculates that it was a key in error. I feel it was either incompetence or someone has a nice embezzlemnt racket going.
Marian
kane, Pennsylvania
U.S.A.
