Proshoppersonline
Santa Barbara,#2UPDATE Employee
Thu, June 07, 2007
ProShoppersOnline is an honest company that strives in customer satisfaction. Our company provides all terms and conditions for ProShoppersOnline as well as any additional programs we my offer with our affiliates. All terms and conditions as well as charges are authorized by our customers. By listening to the taped conversation of Ms Donna B. and our representative Operator #711, we have confirmed she was given all terms and conditions in which she authorized. The operator stated she was being offered $100 in free gas, which would be issued as gas rebate certificates. A free "gas card" was never mentioned. The operator also stated to her that he can activate her 14-day trials for both YourBargainLink and YourAutoSupport for just $1.00 each. He proceeded to give additional information including prices after the 14-day trial as well as cancellation numbers. He then asked for approval from the customer and she gave a clear "okay". On 4/18/07 we received a voice message from Ms Donna B. and tried several times to return her call but we were unable to reach her directly. We were only able to leave messages with a man who answered the phone that informed us that she would call us back. We have never heard back from the customer.