- Report: #421128
Complaint Review: Projector Lamp Center - Atlanta Georgia
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Author Confirmed
Why?
Projector Lamp Center
4060 Peachtree Rd Suite D-334 Atlanta, 30319 Georgia, U.S.A.
Phone:
1-800-979-3361
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Projector Lamp Center Took money from a church Atlanta Georgia
I bought a Hitachi CP-X885W Replacement Lamp [OEM EQUIVALENT] on a Tuesday and paid for 2 day shipping. The sales representative, Grant Rinehart, assures me it will arrive on Friday. I needed the lamp by the weekend so that worked out great.
Friday comes, no lamp. I call and Mr. Rinehart is unavailable (how convenient). I get sent to customer service and spoke to 2 different representatives who just brush me off and says these things happen. So much for dependability.
Do they offer me any form of compensation? Do they even try to right this wrong? do they try to rebuild this relationship with me? do they try to make amends for their mistakes? HECK NO!!! All they can do is cancel my order.
All I'm saying is, does NO ONE at this company take responsibility for their actions?
I sure do hope I get my refund.
Disgusted
Fayetteville, North Carolina
U.S.A.
Friday comes, no lamp. I call and Mr. Rinehart is unavailable (how convenient). I get sent to customer service and spoke to 2 different representatives who just brush me off and says these things happen. So much for dependability.
Do they offer me any form of compensation? Do they even try to right this wrong? do they try to rebuild this relationship with me? do they try to make amends for their mistakes? HECK NO!!! All they can do is cancel my order.
All I'm saying is, does NO ONE at this company take responsibility for their actions?
I sure do hope I get my refund.
Disgusted
Fayetteville, North Carolina
U.S.A.
