Customer Service Team
Atlanta,#2UPDATE Employee
Tue, April 15, 2008
We apologize that you have had to endure this ongoing issue with regards to a warranty refund. It is true that many lamp manufacturers do offer 1 year warranties with their products, however all do not. If a warranty was sold to you for a lamp that already had one through the manufacturer, you do deserve a refund for that purchase. Since PLC cannot obtain your personal information through this website, we need you to contact customer service at Projector Lamp Center at your earliest convenience to obtain the necessary information and we can get the refund process started. Also it is important to understand that as with most larger companies, it is important to let them know about issues so that they may correct any errors that may occur. According to the customer testimonial, you only contacted Projector Lamp Center once in regards to this matter. And also we cannot find your customer information in our database..(Paul in Gardena CA) RipOff Report did not contact us in any way to see if this report was true or give us any way to contact you. We would need your information to correct this matter between yourself and Projector Lamp Center. We look forward to hearing from the customer to correct this matter. We will not respond to this matter any further through this website. Thank you