;
  • Report:  #475822

Complaint Review: Public Storage - Dallas Texas

Reported By:
- DeSoto, Texas,
Submitted:
Updated:

Public Storage
4925 Cockrell Hill Road Dallas, 75236 Texas, U.S.A.
Phone:
214-339-5377
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I did not make my monthly payment on time, I had not paid for the months of June and July. I made the June payment around the 20th of July and the July payment on July 31st. A Public Storage employee cut my locks off of my storage unit around July 15th and placed locks owned by Public Storage on it. When I paid all fees that were due to them, I walked to the unit with an employee who unlocked the locks that they had on my unit while I watched her. When I opened the door, I saw that my property had been thrown all over the unit. My son's Power Wheel Jeep, my daughters Dora Talking Playhouse, and vacuum cleaner along with many other small toys were gone. Also, the battery had been snatched out of my daughters Power Wheel Jeep (Her jeep was lodged under heavier furniture).

This is all I have noticed missing so far, this happened on yesterday and I am going ther in the morning to remove all of my property before they steal the rest of it. I filed a Police Report and the on site manager was extremely rude to me when I felt that she should want to get to the bottom of the matter and find out what happened to my property.

Jacqueline

DeSoto, Texas

U.S.A.


Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//