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  • Report:  #1325653

Complaint Review: Pureline or Pureline Dietary Supplements - Tampa Florida

Reported By:
Margie - Palm Bay, Florida, USA
Submitted:
Updated:

Pureline or Pureline Dietary Supplements
3201 W Hillsborough Ave #153201-1133 Tampa, 33684-9998 Florida, USA
Phone:
888-442-8056
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

I was reading a website attempting to determine allergen information for produts prior to determining if I would be able to consume them. I have MANY allergies.While on the website I was also reding articles about products and lifestyle, a "Next Page" button is at the bottom of each page. I just clicked "next page" to continue reading. When you click "Next Page" on this company website you are "Agreeing to place an order" for the product or service you just read about. I did not discover this undtil later that same day after I received an email confirming my order. After carefully checking the website without clicking any buttons that Google Chrome had "autofilled" my information. This has been corrected. I attempted to contact the company to cancel but was told I had to wait until the order was received then call the number on the shipping invoice included in the package. I received the package and called the company today, the customer service rep I spoke with was polite at first but as the call progressed became increasing rude & kept repeating himself with the exact same words over & over, I was transferred to a superviser, though the superviser was polite at no time was a solution offered, toward the end of the call I was getting rude so I decided to terminate the call advising the superviser that I wanted to retrun the product I am not able to use and demanded a refund. When the superviser started to repeat himself as well, with exact same words I had had enough and disconnect the call. This company refuses to refund anyone. They have very poor customer service and use false advertising to force consumers to purchase items they have no intention of purchasing. Long story short, this is a RIP OFF.

Warning: this company does not provide any allergen information and refuses to answer any allergen questions. Their only response is to go to your Doctor and ask him. Seriously, the doctor doesn't know what is in a product, cannot determine what binding agents were used, what other products were produced on the same equitpemnt ect... This company is endangering the lives of many many people all over the world.



1 Updates & Rebuttals

Chrissy

Corryton ,
Tennessee,
USA
I also had an allergic reaction to this item

#2General Comment

Sat, February 04, 2017

 After receiving my trail pills I had an allergic reaction and was forced to use my epi-pen. I was hospitalized and was very ill after taking these pills. Since then I have spoken with Justin from the company and he told me he wouldn't return my money and they have sent another bottle plus charged my account $150.00. I never authorized this company to do so. This is a horrible Scam and a bully company!

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