- Report: #59124
Complaint Review: Q X Telecom W Q Longdistance - Thousand Oaks California
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Author Not Confirmed
Why?
Q X Telecom W Q Longdistance
Thousand Oaks, CA 91359 Thousand Oaks, 91359 California, U.S.A.
Phone:
800-385-1698
Web:
N/A
Categories:
Business Rating:
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Q X Telecom, W Q Longdistance ripoff Thousand Oaks California
I noticed a charge for 59.78 on my credit card, and upon investigation it was from Q X telecom. They claim that I ordered their service. When I said I did not, they told me that they have a recording of me agreeing to it and they will e-mail it to me. I am waiting for the e-mail.
They were willing to credit me for last month's service, but unwilling to refund me any of the previous charges, as they can only give one refund per customer ( what?). When I told them I never recieved the calling card I supposedly ordered they told me that they sent it and if I did not get it it was not their fault, and I probably threw it out in with some junk mail. I have contacted Susan Wornick ( Buyer beware) and also the better buisness Bureau. I am currently waiting for a resolution.
S
lowell, Massachusetts
U.S.A.
They were willing to credit me for last month's service, but unwilling to refund me any of the previous charges, as they can only give one refund per customer ( what?). When I told them I never recieved the calling card I supposedly ordered they told me that they sent it and if I did not get it it was not their fault, and I probably threw it out in with some junk mail. I have contacted Susan Wornick ( Buyer beware) and also the better buisness Bureau. I am currently waiting for a resolution.
S
lowell, Massachusetts
U.S.A.
1 Updates & Rebuttals
Christin
Framingham,Massachusetts,
U.S.A.
problems with bestbuy.com
#2Consumer Comment
Fri, April 23, 2004
I have a serious problem with bestbuy.com. Recently, (within 10 days), I have or had purchased 2 cd's and 1 dvd, my account was debited, but nothing for receipt of purchase..... I have called bestbuy.com in order to find out when these items would be sent out - to find - that they have not been sent out, in fact, they have no record of my transaction, but I have been charged for all 3 items... I am so poor, that i cannot pay attention... I only got the run around.... Can you please help w my poor customer situation? Sad to say, these are for my mom and dads little present, i have been charged for them, and i have no money for anything else...i tried to plan, but they have my money and i have no product....sorry, i am porr.....can u help?
