#20
Thu, October 11, 2001
They filed the following rebuttal to the above Rip-Off Report: Their email: [email protected] Their name: Pele Their relationship to the company: Consumer Suggestion Rebuttal: Go to QVC's website and look for a link called 'Investor Relations' or something similar. That link will lead you to the names and contact info of the company's higher ups (VP, CEO, etc). Contact them, make sure you have ALL documentation of your phone calls, your canceled checks, etc. Explain the situation to them and provide proof to back you up. You should get everything taken care of fairly soon. Make you sure you remain professional and polite and state only facts, leave your emotions out of it. Of course if QVC's credit lines are outsourced through a bank then you'll want to do the above only at the banks' site with its employees. Hope this helps, keep us updated! Pele