- Report: #145747
Complaint Review: QVC - WEST CHESTER Pennsylvania
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QVC
1365 ENTERPRISE DRIVE WEST CHESTER, Pennsylvania, U.S.A.
Phone:
800-3679444
Web:
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QVC RIPOFF COMPANY CLOSED ACCOUNT FOR NO REASON DEFAMING MY REPUTATION WEST CHESTER Pennsylvania
I have been a customer of Qvc ( which is a shop at home tv network) for over 15 years. I spend on an average of 9 to 10 thousand dollars a year with them.
I have never had a problem until today.I placed an order and was informed that their corporate office had closed my account because a member of my household(my 33year old son who does not live with me) had a credit card with them and still owes them money.
First of all I did not know this; and more importantly I am certainly not legally responsible for the actions of a grown adult.
I always paid them using my American Express card.This is why business's in the United States are losing tons of customers.With service like this I am sure that I can find many retailers who would love to have the money that I previously spent with QVC.
I will be contacting an attorney to report this slander and to see if I can sue them.
This is outrageous and I'm not going to take it.
scarlett
CHARLOTTE, North Carolina
U.S.A.
I have never had a problem until today.I placed an order and was informed that their corporate office had closed my account because a member of my household(my 33year old son who does not live with me) had a credit card with them and still owes them money.
First of all I did not know this; and more importantly I am certainly not legally responsible for the actions of a grown adult.
I always paid them using my American Express card.This is why business's in the United States are losing tons of customers.With service like this I am sure that I can find many retailers who would love to have the money that I previously spent with QVC.
I will be contacting an attorney to report this slander and to see if I can sue them.
This is outrageous and I'm not going to take it.
scarlett
CHARLOTTE, North Carolina
U.S.A.
1 Updates & Rebuttals
Marion
San Antonio,Texas,
U.S.A.
your soon screwed QVC - inside info
#2UPDATE EX-employee responds
Tue, June 28, 2005
I use to work for QVC. I worked there for over a year and quit because the customers drove me crazy. QVC always puts the customer 1st. I didn't always agree with it because sometimes we could tell the customer was lieing. I got tired of it because I knew that if I owned the company and was listening to half the stories some people told I wouldn't refund them anything. I got customers that would tell us two differant stories. The same customers would always call and come up with there bogus excuses.It got to the point that I would interregate them about it just so I could catch them in the lie and make them feel like crooks (which they are). At QVC you actually can return anything at anytime even after 30 days if you say it was a gift and make up a later date.However, QVC also had a fraud dept. if you return way to many items eventually you'll get flagged and the fact that her son screwed them over made her more suspiciose then she already seemed.QVC looses so much money because of scammers. As employees we had the ability to stop certain people from shopping with us. There are so many weirdos out there. We had people call and order 1 everything. They would actualy say let me have one of everything and would put it on check hold(meaning you will pay with a check)and then never send it. That costs QVC thousands of dollars per customer that does this.Its those people that we request for their phone number to be blocked.
