- Report: #1384464
Complaint Review: Rabbit TV - Internet
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Author Confirmed
Why?
Rabbit TV
Internet, USA
Phone:
407-374-1603
Web:
www.gorabbittv.com
Categories:
Business Rating:
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Rabbit TV Rabbit TV Ripoff Report Orlando Internet
I am a current customer of Rabbit TV, and got numerous emails saying that my service would be cancelled, even though I had paid up front for the services. To keep the service viable, they kept sending me these erroneous emails saying that I had to pay more to keep my service. Each time they would say that if I did not upgrade I would be cancelled. So, to not be cancelled I upgraded and kept upgrading because they sent me these emails saying I would be canceled. I finally got an answer from a customer service rep who said no I would not be cancelled in fact I extended my program for another 4 years with every $10 extra I had spent. Now I understand, that Rabbit TV was only out to abscond my money from me because they have been recently sold to sling. So now my initial setup fee plus four different installments of $10 each, totaling at least $40 has been spent on a service that is now another company. Do you have the company says that there's services cost so much, and no money that has been collected through Rabbit TV can be applied to their service since they have bought out Rabbit TV. Rabbit TV knew full well that when they sent those emails to their constituents they would be forced to pay more money than what they originally had promised the constituents. This is outright fraud!
