- Report: #704325
Complaint Review: Radialabs - Internet
Reported By:
Kim -
muskogee, Oklahoma, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Radialabs
3286 N. 29th Ct. 33020 Internet, United States of America
Phone:
888 778 8624
Web:
www.radialabs.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Radialabs 01/04/2011 purchased free trial for $3.95. Charged twice again at $75.95 each 01/26 & 02/08/2011 Internet
Ordered a "free trial offer" from Radialabs for instant wrinkle reducer through the internet on 01/04/2011. Total cost of $3 95 paid for shipping and handling.
Product / packaging did not contain any other paperwork or instructions as to "free trial offer".
Received my credit card statement today and found (2) charges for $74.95 each, dated 01/26 and 02/08/2011. Have no idea what these charges are for, never told I'd be receiving further billing like I did with Hydroxatone. Additionally, found this same product on Amazon.com for $40.00.
Called Radialabs' toll-free number numerous times and customer service never answered the phone (approximately 3:30-4:00 PM CST). One call I waited in excess of 12 minutes.
Reported Radialabs to BBB, West Palm Beach, FL. Radialabs is not a member of the BBB but have many complaints filed against them and have been rated an "F". I have also contacted and disputed these charges with my credit card company.
Product / packaging did not contain any other paperwork or instructions as to "free trial offer".
Received my credit card statement today and found (2) charges for $74.95 each, dated 01/26 and 02/08/2011. Have no idea what these charges are for, never told I'd be receiving further billing like I did with Hydroxatone. Additionally, found this same product on Amazon.com for $40.00.
Called Radialabs' toll-free number numerous times and customer service never answered the phone (approximately 3:30-4:00 PM CST). One call I waited in excess of 12 minutes.
Reported Radialabs to BBB, West Palm Beach, FL. Radialabs is not a member of the BBB but have many complaints filed against them and have been rated an "F". I have also contacted and disputed these charges with my credit card company.
