- Report: #1428805
Complaint Review: Radiant Revive - North Carolina
Reported By:
ALISON -
Seminole, Florida, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Radiant Revive
North Carolina, United States
Web:
http://radiantrevives.net/
Categories:
Business Rating:
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Radiant Revive Never Sent the product and charged my account North Carolina
I want to share an experience about Radiant Revive that was on internet on January 18, 2018 for a free sample with you paying only the shipping charge of $4.95 for the one item (skincare).
There was nothing obvious regarding a 14-day trial, only a sample. The item never arrived. I looked at my credit card statement over the weekend and noticed I was charged from Radiant Revive two totals, one for 89.95 and one for $88.47. I was misled, there was nothing in the verbiage that mentioned the fact that I had agreed to automatically order more product and certainly there was no obvious information about the price of this ongoing scam.
They had made unauthorized charges without my permission. I disputed both charges immediately and cancelled any future orders. I called the company and I spoke with a Tanika Smith who tried to tell me it was a 14 day trial and they would continue to send each month. She said she couldn’t do anything for me as a Supervisor over floor sales. I explained to her I had not received the item and she tells me that isn’t their fault. So, Radiant Revive is charging me for product that I haven’t even received. I wanted to share with everyone to not fall for this trick from this company. You need to contact them and cancel the account immediately and request confirmation. Wish I had searched reviews on this company on line before trying the sample. I have seen other reviews from the company and they reported the same experience that I had. Beware! Do not do business with Radiant Revive, they do not stand behind their product, there is no trust in a company that charges you fraudulently and then doesn’t send the product that was supposed to be free, only pay the shipping.
