- Report: #893531
Complaint Review: RadioFence - Punta Gorda, FL 33950 Internet
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Author Confirmed
Why?
RadioFence
1133 Bal Harbor Blvd Punta Gorda, FL 33950, Internet, United States of America
Phone:
1-800-941-4200
Web:
www.radiofence.com
Categories:
Business Rating:
(0)
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RadioFence Inacurrate information, now they want me to pay a restocking fee and return shipping charges. Internet
I purchased a Pet Crate end table from RadioFence thru the Amazon website. When I assembled it, the dimensions was different than what was stated on the website.
The actual dimensions are 26 1/4" W 27 3/7" W including the top which overhangs the crate/table on all 4 sides 38" D 39 1/4" D including the top which overhangs the crate/table on all 4 sides
NOT as stated below:
Product Description
Size: Large | Color: Anitque Black
Features: 27" H x 24" W x 36" D Solid hardwood
I feel that it is very unfair to be charged a restocking and return fee for something that is clearly stated incorrectly. I would have had no way of knowing this was the actual physical size, until I assembled it. It will not fit in the space intended per the manufactures spec it would have. Please address this issue.
The actual dimensions are 26 1/4" W 27 3/7" W including the top which overhangs the crate/table on all 4 sides 38" D 39 1/4" D including the top which overhangs the crate/table on all 4 sides
NOT as stated below:
Product Description
Size: Large | Color: Anitque Black
Features: 27" H x 24" W x 36" D Solid hardwood
I feel that it is very unfair to be charged a restocking and return fee for something that is clearly stated incorrectly. I would have had no way of knowing this was the actual physical size, until I assembled it. It will not fit in the space intended per the manufactures spec it would have. Please address this issue.
1 Updates & Rebuttals
Chris
Land O lakes,Florida,
U.S.A.
Company doing the right thing.
#2Author of original report
Fri, June 08, 2012
The company talked to the manufacter and as long as I order the other size they will not charge me any additional fees.
Thanks
Chris
