catsinjax
Jacksonville,#2General Comment
Mon, December 10, 2012
I have been battling with their so called support for two weeks, back and forth, with no resolution. They simply refuse to credit my account, as their offer stated they would do. I provided proof and still, all I get is mechanical responses from them, stating the same words over and over. It's as if they do no read one single word you send in reply. They owe me quite a bit at this point and make it clear, they close the complaint in 5 days, no matter if it is resolved or not. Someone needs to hold them accountable for their implied contract agreement. I am sick of automated responses. Support is supposed to resolve an issue, not just make it clear they are going to rip people off!