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  • Report:  #27824

Complaint Review: Ramada Plaza Resorts - Ft. Lauderdale Florida

Reported By:
- Beachburg, ON,
Submitted:
Updated:

Ramada Plaza Resorts
2901 W. Oakland Park Blvd., Ste. B-7, Ft. Lauderdale, Florida, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I recently fell for a mail vacation Package for Florida and a cruise to Bahamas, if I replied within 48 hours I would also recieve a bonus trip to Las Vegas And Mexico.

I had to give an answer right then and there or I would lose this great opportunity. The guy I spoke to on the phone was real smooth. At first I was told it would cost $698 american per person, After discussing with my husband for a brief second, we decided it was to much and that we wouldn't do it. I was then told I could have the package for $698 for the two of us in total, Sounds great, sure.

I was then given this number to call with the guys name I spoke to and the extension I could reach him at, if I had any questions Just call and ask for his extention.

After sitting on it for two days, I decided to go online and check things out. In doing so I found this site and wow did I ever get an eye opener!

I called to speak to this guy and low and behold, he didn't even exist. And to top it all off I called the same number 3 times in 15 minutes, Almost positive I got the same guy all 3 times and her name changed every time I called.........kinda funny eh!

Well after finally getting through to someone at customer service, I was able to tell them my concerns about what I had heard and read. They had an answer for everything of course, tried to extend my trip for as long as I needed, tried to give it to me for cheaper, you name it they tried it. Luckily I was within 3 days of booking it with them and I am currently waiting for my money to be refunded.

For anyone who doesn't know, If you are from Canada you have a 3 day grace for cancelling anything even if you do agree to a non-refundable package.

In closing I really hope whoever else got taken for a ride for money from these pricks has no problem getting there money back.

And like I said I am currently waiting for mine, whether or not I get it, I'll just have to wait and see.......The total amount they took me for was $1114.13, and I guess it could of been worse, good luck to you all out there fighting to get your money back

Ang

Beachburg, Ontario


4 Updates & Rebuttals

anti

Irvine,
California,
In case you do not get your refund....

#2Consumer Suggestion

Sat, August 24, 2002

Send/fax your REPEATED request to: Daniel Lambert, Vice President Ramada Plaza Resorts Ft. Lauderdale/Bahamas Vacations 2419 E. Commercial Blvd #100 Fort Lauderdale, FL 33308 Fax: (954) 331-4180


anti

Irvine,
California,
In case you do not get your refund....

#3Consumer Suggestion

Sat, August 24, 2002

Send/fax your REPEATED request to: Daniel Lambert, Vice President Ramada Plaza Resorts Ft. Lauderdale/Bahamas Vacations 2419 E. Commercial Blvd #100 Fort Lauderdale, FL 33308 Fax: (954) 331-4180


anti

Irvine,
California,
In case you do not get your refund....

#4Consumer Suggestion

Sat, August 24, 2002

Send/fax your REPEATED request to: Daniel Lambert, Vice President Ramada Plaza Resorts Ft. Lauderdale/Bahamas Vacations 2419 E. Commercial Blvd #100 Fort Lauderdale, FL 33308 Fax: (954) 331-4180


anti

Irvine,
California,
In case you do not get your refund....

#5Consumer Suggestion

Sat, August 24, 2002

Send/fax your REPEATED request to: Daniel Lambert, Vice President Ramada Plaza Resorts Ft. Lauderdale/Bahamas Vacations 2419 E. Commercial Blvd #100 Fort Lauderdale, FL 33308 Fax: (954) 331-4180

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