- Report: #1423215
Complaint Review: RCI (Exchange with Worldmark the Club) - Carmel Indiana
Reported By:
RCI's Victim -
San Jose, California, United States
Submitted:
Updated:
-
Author Confirmed
Why?
RCI (Exchange with Worldmark the Club)
9998 N Michigan Road Carmel, 46032 Indiana, United States
Phone:
1.877.968.7476
Web:
www.rci.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
RCI ,Exchange with Worldmark the Club, RCI Resort Exchange with Worldmark the club Extorted money in the form of Exchange fee, membership fee and resort search service fee. They never provided the service and charged lot of money. Carmel Indiana
I space banked 10000 points with RCI through Worldmark the Club. RCI charged me money for exchange service at the time of spacebank; charged money for the annual membership and search service. They never found one I wanted over a period of three years. Finally, I had to compromise to some resort just to avoid the expiry of the credits that I space banked with them. They charged me money again at the time of making final reservation. When we went to use the resort, it was in such a bad state, we were afraid to put even foot in that facility. When we called and complained, they agreed to return the credits to my account and help me make another reservation.
When we called to make another reservation, they are asking for more money for the exchange. They charged to the tune of $800 and more, never provided any service, charging money every year and every time we call them to make a reservation. It was really cheating. We can't even make a reservation on their website even 12 to 18 months before the travel and charging the money for the annual membership, extending the credits and exchange fee again and again.
It is mere cheating and extorting money from members and non-members.
