- Report: #1430059
Complaint Review: RCI Management - Pflugerville Texas
Reported By:
Charles -
Deer Park, New York, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
RCI Management
1616 FM 685 Ste 105-135 Pflugerville, 78660 Texas, United States
Phone:
800-797-0788
Web:
http://pgs.rci.com
Categories:
Business Rating:
(0)
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RCI Management Contacted me to sell 3 weeks on my timeshare within 30 days Pflugerville Texas
On November I was contacted by Matt Dowling from RCI Management with an offer to sell 3 weeks of time I had not used with my Disney Timeshare. Disney has some sort ofan RCI for point at associated hotels around the world so I thought everything was legit. They already had all my information so after he told me it would take 30 days and that I would be receiving $2300.00 per week for the three wekks I had, I thought it was OK. The catch was that I would have to pay his company a fee of $1797.00 to complete the transaction. I thought that spending $1797..00 to get back $6900.00 was still a good deal so I agreed.
Matt sayed in constant communication untill the paperwork was completed and then... nothing. I called him every week to chack on the progress and got the story that they were still looking for a buyer. I thought that strange because he initially told me that they already had a buyer and it would only take 30 days to complete the entire process.
Then he stopped answering my calls. I called a total of 23 times over the next 7 weeks and left multiple messages which were never returned.
I reviewed the paperwork and found an email address and sent a written complaint with no responce. I called another number listed on the forms he gave me and finally (after several attempts) spoke with Laurent Jones in customer service. He assured me that there was some sort of mix up and that would straighted it out right away. I asked him to send me an email confermation of my problem. Well guess what? Never received it. Waited a few days and tried calling the customer service number that I called to speak to Laurent Jones and now no one answers, you can only leave a message.
I wish I had checked Ripoff Report web-site before I agreed to this deal because I see that someone else had the same problem.
BEWARE of RCI Management!! It is a complete RIPOFF!! After they get your money you will never hear from the again!
I will now contact the Better Businees Bureau to file a complaint.
I will also post on as many social media site as possible and warn others about this company.
