- Report: #322671
Complaint Review: RDS Services Inc. - Brampton Ontario
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Author Confirmed
Why?
RDS Services Inc.
www.addresslabels-canada.com/c450 Brampton, L6V4M5 Ontario, Canada
Web:
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Labels, RDI Services Inc. Another who was ripped off purchasing address labels Brampton Ontario Canada
I, too, have been ripped off by RDS Services. I ordered lables on Feb. 2, 2008 and never received my order. I e-mailed them serveral times but they don't even have the decency to reply to my e-mails. I noticed again this weekend they have advertised in the Shop and Save flyer. Their web: addresslabels-canada.com/450 directs you to RDS Services and they have no telephone number listed.
Marion
Burlington, Ontario
Canada
Marion
Burlington, Ontario
Canada
1 Updates & Rebuttals
The Sales Team @ Rds Services, Inc.
Willis,Virginia,
U.S.A.
Refund or Replacement Not Requested
#2REBUTTAL Owner of company
Fri, June 13, 2008
Greetings, The Website has a clear link in the menu to the Customer Service Website that lists ample opportunities for replacement, refund, and all other concerns. All complaints actually received are promptly resolved. It is recomended that this system be utilized so that email is not lost in the ether of the internet. Please note: RDS Services, Inc. is the company that handles the websales for Information Products Company. We handle the replacements and refunds for all orders placed online. Mail orders are handled directly by IPC or their Canadian counterpart. Also RDS Services, Inc. does not place printed ads, we do place click-ads online. If you "issue" is still open, please report it on http://www.ipc-cs.com/ ... please remember online sale customer service issues will be handled by RDS Services, Inc., while mail order customer service issues will be handles by Information Products Company. Thank You, Ron
