- Report: #1229813
Complaint Review: Regency Furniture Fredericksburg VA - Fredericksburg
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Regency Furniture Fredericksburg VA
2301 Salem Church Rd Fredericksburg, 22407 USA
Phone:
(540) 785-3515
Web:
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Regency Furniture Fredericksburg, VA Regency Furniture They won't care about you! Fredericksburg Virginia
Ok so what we have here is one of those stores that does not know what customer retention means. So that translates into horrible customer service, and into "say anything you want, we won't listen" policy. They are in just for the money. We purchased a bedroom set back in April 11 and were told delivery would take up to 8 weeks. Yes, TWO months. I've heard better jokes. Apparently these clowns ship their stock from the Moon. Like it's fun. A good three weeks have now passed by and we have been regularly calling just to be told different "ETAs" - one more week, then one more week and so on.
People, do not buy anything from this store. It's ridiculous. These types are a joke. To make things even funnier, they call "contract" to the receipt they give you when you buy and it conveniently says and I quote, "NO REFUNDS, ALL SALES FINAL". Of course if they cancel your order (like it's going to happen), you will only get Store Credit... how convenient. I mean, who needs customers, right? Money keepers.
