- Report: #881253
Complaint Review: Rejuva Naturals LLC - Manteno Illinois
Reported By:
Stephanie -
Albany, New York, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Rejuva Naturals LLC
655 Mulberry Rd. Manteno, 60950 Illinois, United States of America
Phone:
800-398-8055
Web:
Categories:
Business Rating:
(0)
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Rejuva Naturals, LLC product GluTrimex GluTrimex does not work and I was denied a refund and their employee hung up on me when I contacted them about a refund. Manteno, Illinois
I ordered a 1 year supply of GluTrimex (12 bottles - 8 bottles and 4 free with free shipping and handling) on 2/4/12 for $239.90. I was supposed to return them by 5/4/12 for a full refund. Because I haven't been taking the pills after the first bottle was empty (after 30 days) because I saw no results, I forgot about returning them - as I've had a lot of family issues recently.
I saw the box of bottles today (5-11-12), that I had meant to return, and called the 800 number (800-375-7297) for GluTrimex and spoke to Becky who was very rude to me. She didn't want to listen to anything I had to say. She said I was outside of the 90 days and I would not be receiving a refund. She said that I could mail the unopened bottles back, but that I would not be refunded for them! I asked to speak to her supervisor, she said she was a supervisor, and she hung up on me. I called back and asked to speak to the owner of the company, she said I am not receiving a refund, I'm out of time, and hung up on me again.
I then looked up the phone number for the company Rejuva Naturals online and called that number 800-398-8055 - the same person, Becky, answered that line and said again that I would not be receiving a refund and hung up on me again.
This product does not work and you cannot contact the company and speak to an individual for help. Their ad says that I am covered by a 100% money back guarantee.
I saw the box of bottles today (5-11-12), that I had meant to return, and called the 800 number (800-375-7297) for GluTrimex and spoke to Becky who was very rude to me. She didn't want to listen to anything I had to say. She said I was outside of the 90 days and I would not be receiving a refund. She said that I could mail the unopened bottles back, but that I would not be refunded for them! I asked to speak to her supervisor, she said she was a supervisor, and she hung up on me. I called back and asked to speak to the owner of the company, she said I am not receiving a refund, I'm out of time, and hung up on me again.
I then looked up the phone number for the company Rejuva Naturals online and called that number 800-398-8055 - the same person, Becky, answered that line and said again that I would not be receiving a refund and hung up on me again.
This product does not work and you cannot contact the company and speak to an individual for help. Their ad says that I am covered by a 100% money back guarantee.
