Edda
Queens,#2UPDATE EX-employee responds
Thu, July 08, 2004
IN RESPONSE TO DEXTER I WORK FOR RENT A CENTER FOR 2 YEARS AND I AM NOT GOING TO JUSTIFY WHAT THE WORKERS DID TO YOU BUT AS AN EX-EMPLOYEE I CAN TELL YOU AND ALL THOSE PEOPLE OUT THERE RENTING THAT WE WORK UNDER ALOT OF STREES WE HAVE 4 DIFFRENT LEVEL OF MANAGMENT TO RESPONCE TO WHEN A CUSTOMER IS NOT BEING SATISFIED IS NOT THE EMPLOYEES FAULT BUT THE MANAGER THAT DIDN'T FOLLOWED UP A WAS A CREDIT MANAGER WHICH IS THE ONE IN CHARGE OF THE COLLECTIONS THEY TRAINING US WITH THE MENTALITY THAT IF THE CUSTOMER DON'T PAY WE PICK IT UP SOME MANAGER DON'T WANT SO SEE THAT SOMETIMES THE CUSTOMER DON'T PAY BECAUSE THEY ARE NOT SATISFIED WITH THE MERCHENDISE YOU SEE ONE THING CREATES ANOTHER YOU HAVE TO WORK THERE TO SEE WHAT GOES IN THIS BUSSINESS WE WORK LONG HOURS FROM 8:30 IN THE MORNING TO 9 SOMETIMES 10 IF THE CUSTOMER THAT WAS SUPPOSSE TO PAY THAT DAY DONT SHOW UP WITH OUT CALLING WE HAVE TO CALL AND FIND OUT WHAT HAPPEND WE WORK HARD AND THERE METHOD OF PAYING US NOBODY UNDERSTAND I NOW IS HARD BUT DONT JUDGE THE EMPLOYEE JUDGE THE COMPANY AND MANAGER WE WORK LONG HOURS WITH NO PERSONAL DAYS NO SICK DAYS AND IF YOU ARE A WOMAN LIKE IN MY SITUATION AND GET PREGNANT YOU DONT HAVE A JOB AFTER PUTTING YOUR SELF IN DANGER CAUSE WE ARE IN DANGER EVERY DAY YES THEY OVER CHARGE YOU FOR FUNITURE AND APPLIENCES BUT WE DONT PUT A GUN ON YOR HEAD TO RENT OR BUY SO DONT JUDGE US FOR DOING OUR JOB AND WORK FOR A RIP-OFF COMPANY
Joyce
Dexter,#3Author of original report
Tue, May 25, 2004
i called the head superviser of renta center and i told him what was going on, they offer me the computer i had from them paid in full or my money back . i told him no thank you just want my money back and take your computer, i now own a brand new computer and no more repo from rent a center and they cant take it away from me and i love it.