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  • Report:  #917388

Complaint Review: repair universe - Internet Internet

Reported By:
macosta - mastic beach, New York, United States of America
Submitted:
Updated:

repair universe
Internet, Internet, United States of America
Phone:
Web:
repairuniverse.com
Tell us has your experience with this business or person been good? What's this?
I ordered a part for a cell phone that I was repairing for a customer, according to the confirmation invoice emailed to me it states my correct address, but according the the UPS tracking system that I used to track my package, repair universe entered the wrong zip code and now some person is walking around with my package, After many emails and lots of written discussion, this is how repair universe treats their so called customers, this is an email sent to me by, I don't know, some rep:

Hello,

This is not our fault because how ever you filled out the information is how we printed it on to the label. You will need to contact the post office where it was delivered and if it is not accepted then it will delivered back to us. Please contact them as soon as possible for delivery because it should have gone to your location that you provided.
All the best,
RepairsUniverse Sales Team
[email protected]
http://www.RepairsUniverse.com

All the best!!! are you kidding?
I'M OUT THE MONEY AND THE PART.


2 Updates & Rebuttals

The Outlaw Josey Wales

Golden Meadow,
United States of America
Team rebutt is being taken to small claim court

#2Consumer Comment

Thu, July 26, 2012

 Team rebutt keeps cloning me, must be hitting a nerve some where. What are they afraid of???


Steven

Jacksonville,
Florida,
U.S.A.
You can take them the small claims court

#3Consumer Comment

Thu, July 26, 2012

How old are your teens??? Under 18 you can file a lawsuit and get all your money back because they are not old enough to contract with for a sale of anything.

Also does VA have a cooling off period during which time you can void a sale made by a door to door salesman with a few days for any reason.

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