Unhappy Customer
Whitewater,#2Author of original report
Sat, July 09, 2011
Repairs Universe offered me what they call a "bridge" to the problem of charging a reduced stocking fee. I replied back to them stating why that was not acceptable and asking for their argument why I should have to pay for the shipping and a restocking fee when this situation is their employee's fault. I sent them multiple e-mails to them and called. They ignored my e-mails until I told them if they didn't reply I would report them. Then a got a reply back ignoring all my questions and concerns. I still was not able to get through by phone.