- Report: #1163115
Complaint Review: RepairsUniverse.com - Henderson Nevada
-
Author Not Confirmed
Why?
RepairsUniverse.com
975 American Pacific Drive, Suite 101A Henderson, 89014 Nevada, USA
Phone:
866-925-2350
Web:
www.repairsuniverse.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
RepairsUniverse.com They lost my property and won't replace it even though I've given them reasonable options 975 American Pacific Drive, Suite 101A Henderson, Nevada
I ordered a part on 2/2/14. After receiving the wrong part, returning it, and receiving a second wrong part they ask me to send in my broken part so they could match it. I heard nothing for weeks and got no response to my email. I was eventually told that the employee I was talking to was no longer with the company and that he had lost my part. I waited weeks for another person to resolve my problem and after not getting any response to my emails or calls was passed onto a "manager". She offered to find me a replacement device on June 24, 2014. I followed up on July 2 and she said she needed more time. I have attempted multiple contacts since then but she has not returned my calls or emails. It is now July 18, 2014.
