- Report: #1429440
Complaint Review: Rhino Relocation - Van Nuys California
Reported By:
Stacie -
Ball Ground, Georgia, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Rhino Relocation
17639 Sherman Way Van Nuys, 91406 California, United States
Phone:
800-743-0883
Web:
https://rhinorelocation.com/
Categories:
Business Rating:
(0)
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Rhino Relocation Overcharged, Lied, Bait and Switched, would not refund money for many lost and broken items. Van Nuys California
Report Attachments
Record all phone conversations!
I was overcharged by nearly 500 cu ft! The loaders that packed up my house stacked things in a "secure fashion" which maximized square footage. When my belongings were delivered, by another company, they fit everything into a 400 cu ft space on their truck (billed 873 cu ft). Despite what they claim, they can subcontract your move out to other moving companies.
Somewhere along the way and shuffling it between trucks, they managed to lose and damage multiple items.
DO NOT gamble your belongings on this untrustworthy company! If your quote comes from a company using EliteMovingOPS, take your business elsewhere. When you call "Rhino Relocation" you're really speaking to a 3rd party company!
They locked me in with a low rate, called me after my down payment was no longer refundable to revise my estimate to a "worst case" scenario, then raised the price again after loading the items on the truck. DO NOT TRUST THEIR QUOTES! They will bait and switch!
BTW: They offered me $51 for their hundreds of dollars in lost and damage items and refused to pay me out on the overcharged cu ft.
