Rock & Roll Custom Paintworks
Orange,#2REBUTTAL Owner of company
Wed, May 19, 2010
Our name has been and will always be Rock & Roll Custom Paintworks.
It is unfortunate that Todd did not listen to our advice about attaching a fiberglass scoop to a metal hood, knowing that it was going to have issues he wanted us to do it anyway. And now he complains that his hood scoop is having issues.
It was equally unfortunate that Todd did not allow the necessary amount of time to properly fabricate his after market wing to attach to his Scion xB, knowing the wing was not designed for the application he intended to use it for in the first place.
How can we ensure a fabricated wing will fit correctly without the car being present? He never allowed us the opportunity to do the job properly.
Instead Todd chose to construct half-truths and libelous assumptions without divulging all the facts. If, the job was simple or childs play as Todd states, why did he not do the fabrication and installation himself?
Rock & Roll Custom Paintworks prides itself on our quality workmanship and customer service. We have served thousands of customers helping them achieve the custom paint job of their dreams.
But unfortunately, we cant please all the people all the time. Some customers are just unreasonable, difficult to work with and down right unpleasant. Todd is one of those customers.
Canceling his check and writing this rip-off report just shows that Rock & Roll Custom Paintworks is the one who got ripped-off!
Dan
FT WORTH,#3Consumer Comment
Sat, February 07, 2009
i couldnt believe i m reading any of this, i ve known the owners and family for over 10 years, they have painted repaired and help customize so many of my projects that i wouldnt go anywhere else, the entire staff including everyone from Randy Morton himself to Candy , Matt, Kent and lets not forget Mike have been nothing other than helpful and just plain awesome. i love visiting the shop and wanting to find new projects all the time. i dont believe for a second this claim is valid. never ever have they demanded payment like that much less ever demand i assist them ,not ever if anything from day one they worked with me on every aspect from payments to getting things the way i wanted them. there are so many holes in this claim its amazing. these claims are things i know randy would never do. everyone has disagreements, it seems this person thought the best way to get even was to lie. unfortunately for him there are those of us who are faithful longtime consumers of this awesome custom shop and i will continue to remain a longtime consumer. i believe they do some of the best work i have ever seen. if there was any truth to bad workmanship would this shop have been featured on discovery channel? or on the show OVERHAULIN? Chip Foose is a top designer would he really ask for the help of a person who does less then incredible work? or from a person who is less than respectable? i think not, if you think so then you havent seen the work guys like Chip Foose or Randy Morton put out but i suggest highly that you do!! people think lying is a way to make themselves look better,this person might want to look at the real facts and face reality cause nothing he says makes sence and i doubt he has any real fact to back this claim up, in fact i m sure he doesnt...these people who work their hardest to make your projects look awesome have been nothing short of awesome to me and any one of my friends so please before you take this man at his words get the real facts....ROCK N ROLL CUSTOMS AND THEIR STAFF ARE AWESOME!!!! THANKS GUYS DAN from california now in ft worth texas