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  • Report:  #1320912

Complaint Review: Rolands Tree Service - Backus Minnesota

Reported By:
Mike&millie - Pequot , Minnesota, USA
Submitted:
Updated:

Rolands Tree Service
Backus, Minnesota, USA
Phone:
+1 218-414-0140
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

 These people came to my home to remove a couple trees. When they arrived they were very polite and friendly but don't let it fool you. When taking down the one tree they dropped it through my porch damaging the side and the roof. They then packed up and said they were going to get stuff to repair. I waited all day for them to return. And they never showed us I called and called and still no answer after about a week of calling with no answer I used a different phone to call them and roland answered and when I told him who I was he denied ever knowing us and denied ever coming to our house and then hung up. Don't let them fool you. Be safe and choose a more professional company



2 Updates & Rebuttals

Roland orth

Backus,
Minnesota,
USA
I have no record of a mike or millie

#2REBUTTAL Owner of company

Wed, August 31, 2016

 I have do e a job for a customer by the name of mike grundman and we damaged nothing, he was happy and had no complaints, I have a feeling that the owners of black bear tree service posted this after she approached one of my customers and walked away cussing at him, I also would have never collected any payment until a repair was finished and my customer was happy, if this is an honest report please inform me my number is 218-414-0140


The situation is resolved

#3Author of original report

Fri, August 05, 2016

 The matter has now been taken care of and make right

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